At a Glance
- Tasks: Lead client portfolios, ensuring top-notch service delivery and quality management.
- Company: Join the world's largest legal marketing consultancy with a dynamic team of experts.
- Benefits: Enjoy a competitive salary, professional development, and a supportive work environment.
- Other info: Collaborative culture with opportunities for growth and innovation.
- Why this job: Make a real impact in the legal sector while developing your leadership skills.
- Qualifications: Experience in a similar role and a passion for legal marketing are essential.
The predicted salary is between 60000 - 80000 £ per year.
About the Company
Kidd Aitken Legal Marketing ltd is the world’s largest legal marketing consultancy, specialising in legal directory submissions. Our goal is to make legal directory submissions less burdensome and time-consuming for law firms. We have a team of former editors and researchers from Chambers, Legal 500, and other major legal directories, who operate across all time zones. Our founders are both former editors of Chambers and Partners and are individually ranked in the top 3 legal directory consultants in the world. Kidd Aitken Legal Marketing ltd has worked with over 200 law firms to date, delivering both first-time and improved rankings for firms of all sizes and sectors in all major directories.
The Role
The Managing Consultant is accountable for:
- Overseeing a portfolio of clients, reporting into the Client Relationship Manager.
- Supporting the Client Relationship Manager with delivery of the annual cycle of such clients, escalating necessary issues and giving insight into the relationship and position of work.
- Ultimate responsibility for service delivery and quality within your portfolio for next cycle delivery.
- Taking a project management approach to managing your portfolio of work – ensuring adherence to agreed timelines.
- Taking a proactive approach to managing your allocated resources to best address your client needs and the operational demands of the cycle, raising resource concerns in a timely manner.
- Delivering quality strategy calls, adding value to the client experience through acting as a trusted adviser.
- Managing client expectations in line with project agreements and service levels.
- Empowering your team to follow agreed project agreements and service levels, reducing scope creep of projects.
- Delegating client leadership within your team as you see fit where to do so benefits both the development of the individual and the operational delivery to clients.
- Proactively auditing the quality of submissions of your team on a risk-based approach, assessing the submissions within a cycle in advance and planning where to spend your time according to complexity and the level of experience of the individual.
- Providing regular feedback to your team members on the quality and delivery of their work, ensuring adherence to our style guide.
- Keeping up to date with insight on legal directories guidance and legal practice areas.
- Managing your team effectively, identifying areas of development and under-performance and seeking support to address any issues in a timely manner, escalating concerns and opportunities as appropriate.
- Communicating regularly with each member of your team both individually and as a group.
- Managing the absence and holiday administration of your team via Safe HR, ensuring you lead your team in planning holiday in a sensible manner according to the cycles of work.
- Being open and transparent in terms of the experience of your clients during their cycle and looking for ways to improve that delivery.
- Supporting training and recruitment as required.
- Supporting the wider business as required with new initiatives and marketing communications.
- Utilising all required Kidd Aitken systems and applications to their fullest to support data accuracy and resource management.
- Providing support and guidance to other colleagues and providing assistance as required to both less experienced colleagues and those new to the business.
- Treating all client communications with the utmost confidentiality.
- Maintaining all relevant files and administration and ensuring there is no cross-contamination between client communications.
- Communicating clearly with the rest of your team and an administration contact if you are not able to work or commence your role on time due to illness, connection issues or any other unforeseen circumstances.
- Managing your online presence both internally and externally with regards to status and out of office messages.
- Managing your personal online presence in line with our social media policy.
Person Specification – Experience
- Experience in a Managing Consultant role or similar – essential.
- Experience of working in the Legal Marketing and / or Legal Directories sector – highly desirable.
- Experience in providing a strategic and critical eye to the presentation of information – essential.
Person Specification – Skills
- Interpersonal: Positivity – Coaching – Networking – Inspiring – Flexibility – Collaboration.
- Critical Thinking: Problem-solving – Evaluating – Creative Thinking – Assessing – Troubleshooting – Influencing.
- Communication: Active Listening – Written Communication – Verbal Communication – Editing – Presenting – Proof Reading – Negotiation.
- Technical: IT Literacy (CRM systems, Spreadsheets, Data Management, Office 365).
- Analytical: Interpreting – Information Processing – Organising – Forecasting – Data Analysis.
Contracted hours: 37.5 hours per week - Full-time
Contract: Permanent
No agency CVs will be considered for this role.
Managing Consultant in Manchester employer: Kidd Aitken Legal Marketing
Kidd Aitken Legal Marketing Ltd is an exceptional employer, offering a dynamic work culture that fosters collaboration and professional growth. With a focus on empowering employees through training and development opportunities, the company ensures that team members are equipped to excel in their roles while contributing to meaningful projects for prestigious law firms. Located in a vibrant environment, employees benefit from a supportive atmosphere that values innovation and quality service delivery.
Contact Details:
Kidd Aitken Legal Marketing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Managing Consultant in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal marketing world and let them know you're on the hunt for a Managing Consultant role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in managing client portfolios and delivering quality service. Use specific examples to demonstrate how you've added value in previous roles.
✨Tip Number 3
Be proactive! If you see a job posting that catches your eye, don’t just wait for the application window to open. Reach out directly to the company through our website and express your interest. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by brushing up on your knowledge of legal directories and the latest trends in legal marketing. Being well-informed will not only impress your interviewers but also show that you're genuinely interested in the role and the company.
We think you need these skills to ace Managing Consultant in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Managing Consultant role. Highlight your experience in legal marketing and how it aligns with our mission at Kidd Aitken. We want to see how you can add value to our team!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past roles that showcase your project management, communication, and critical thinking abilities. We love seeing how you’ve tackled challenges head-on.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured documents that are easy to read. Avoid jargon unless it’s relevant to the legal marketing field – we want to understand your message without any confusion!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Kidd Aitken Legal Marketing
✨Know Your Stuff
Before the interview, dive deep into Kidd Aitken's work and the legal marketing landscape. Familiarise yourself with their approach to legal directory submissions and be ready to discuss how your experience aligns with their goals.
✨Showcase Your Leadership Skills
As a Managing Consultant, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed projects, delegated tasks, and supported team development in previous roles.
✨Be Client-Centric
Kidd Aitken values client relationships highly. Think of specific instances where you've gone above and beyond for clients, managed expectations, or delivered exceptional service. This will show that you understand the importance of client satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, team dynamics, and future projects. This not only shows your interest but also helps you gauge if Kidd Aitken is the right fit for you. Plus, it demonstrates your critical thinking skills!
