At a Glance
- Tasks: Lead client portfolios, ensuring top-notch service delivery and quality management.
- Company: Join the world's largest legal marketing consultancy with a dynamic team of experts.
- Benefits: Enjoy a competitive salary, professional development, and a supportive work environment.
- Other info: Collaborative culture with opportunities for growth and innovation.
- Why this job: Make a real impact in the legal sector while developing your leadership skills.
- Qualifications: Experience in managing consultancy roles and a background in legal marketing is preferred.
The predicted salary is between 60000 - 80000 £ per year.
About the Company
Kidd Aitken Legal Marketing ltd is the world’s largest legal marketing consultancy, specialising in legal directory submissions. Our goal is to make legal directory submissions less burdensome and time-consuming for law firms. We have a team of former editors and researchers from Chambers, Legal 500, and other major legal directories, who operate across all time zones. Our founders are both former editors of Chambers and Partners and are individually ranked in the top 3 legal directory consultants in the world. Kidd Aitken Legal Marketing ltd has worked with over 200 law firms to date, delivering both first-time and improved rankings for firms of all sizes and sectors in all major directories.
The Role
The Managing Consultant is accountable for:
- Overseeing a portfolio of clients, reporting into the Client Relationship Manager.
- Supporting the Client Relationship Manager with delivery of the annual cycle of such clients, escalating necessary issues and giving insight into the relationship and position of work.
- Ultimate responsibility for service delivery and quality within your portfolio for next cycle delivery.
- Taking a project management approach to managing your portfolio of work – ensuring adherence to agreed timelines.
- Taking a proactive approach to managing your allocated resources to best address your client needs and the operational demands of the cycle, raising resource concerns in a timely manner.
- Delivering quality strategy calls, adding value to the client experience through acting as a trusted adviser.
- Managing client expectations in line with project agreements and service levels.
- Empowering your team to follow agreed project agreements and service levels, reducing scope creep of projects.
- Delegating client leadership within your team as you see fit where to do so benefits both the development of the individual and the operational delivery to clients.
- Proactively auditing the quality of submissions of your team on a risk-based approach, assessing the submissions within a cycle in advance and planning where to spend your time according to complexity and the level of experience of the individual.
- Providing regular feedback to your team members on the quality and delivery of their work, ensuring adherence to our style guide.
- Keeping up to date with insight on legal directories guidance and legal practice areas.
- Managing your team effectively, identifying areas of development and under-performance and seeking support to address any issues in a timely manner, escalating concerns and opportunities as appropriate.
- Communicating regularly with each member of your team both individually and as a group.
- Managing the absence and holiday administration of your team via Safe HR, ensuring you lead your team in planning holiday in a sensible manner according to the cycles of work.
- Being open and transparent in terms of the experience of your clients during their cycle and looking for ways to improve that delivery.
- Supporting training and recruitment as required.
- Supporting the wider business as required with new initiatives and marketing communications.
- Utilising all required Kidd Aitken systems and applications to their fullest to support data accuracy and resource management.
- Providing support and guidance to other colleagues and providing assistance as required to both less experienced colleagues and those new to the business.
- Treating all client communications with the utmost confidentiality.
- Maintaining all relevant files and administration and ensuring there is no cross-contamination between client communications.
- Communicating clearly with the rest of your team and an administration contact if you are not able to work or commence your role on time due to illness, connection issues or any other unforeseen circumstances.
- Managing your online presence both internally and externally with regards to status and out of office messages.
- Managing your personal online presence in line with our social media policy.
Person Specification – Experience
- Experience in a Managing Consultant role or similar – essential.
- Experience of working in the Legal Marketing and / or Legal Directories sector – highly desirable.
- Experience in providing a strategic and critical eye to the presentation of information – essential.
Person Specification – Skills
- Interpersonal: Positivity – Coaching – Networking – Inspiring – Flexibility – Collaboration.
- Critical Thinking: Problem-solving – Evaluating – Creative Thinking – Assessing – Troubleshooting – Influencing.
- Communication: Active Listening – Written Communication – Verbal Communication – Editing – Presenting – Proof Reading – Negotiation.
- Technical: IT Literacy (CRM systems, Spreadsheets, Data Management, Office 365).
- Analytical: Interpreting – Information Processing – Organising – Forecasting– Data Analysis.
Contracted hours: 37.5 hours per week - Full-time
Contract: Permanent
No agency CVs will be considered for this role.
Managing Consultant employer: Kidd Aitken Legal Marketing
Kidd Aitken Legal Marketing Ltd is an exceptional employer, offering a dynamic work culture that fosters collaboration and professional growth. With a focus on empowering employees through training and mentorship, the company provides unique opportunities to work alongside industry leaders in legal marketing, all while enjoying the flexibility of remote work across various time zones. Join us to be part of a team that values quality service delivery and innovation in the legal sector.
Contact Details:
Kidd Aitken Legal Marketing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Managing Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal marketing world and let them know you're on the hunt for a Managing Consultant role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in managing client relationships and delivering quality service. Use specific examples from your past roles to demonstrate how you've added value.
✨Tip Number 3
Be proactive! If you see a job that fits your skills, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for interviews by researching the company and its clients. Understand their needs and challenges in legal directory submissions. This will help you tailor your responses and show that you're the right fit for the Managing Consultant role.
We think you need these skills to ace Managing Consultant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Managing Consultant role. Highlight your experience in legal marketing and directory submissions, as this will show us you understand what we do.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about legal marketing and how your background makes you the perfect fit for our team. Be genuine and let your personality come through.
Showcase Your Project Management Skills:Since the role involves managing a portfolio of clients, be sure to highlight any relevant project management experience. We want to see how you've successfully delivered projects on time and managed client expectations in the past.
Apply Through Our Website:We encourage you to apply directly through our website. This helps us keep track of applications and ensures you get the best chance to showcase your talents. Plus, it’s super easy!
How to prepare for a job interview at Kidd Aitken Legal Marketing
✨Know Your Stuff
Before the interview, dive deep into Kidd Aitken's work and the legal marketing landscape. Familiarise yourself with their approach to legal directory submissions and be ready to discuss how your experience aligns with their goals.
✨Showcase Your Leadership Skills
As a Managing Consultant, you'll need to demonstrate your ability to lead and empower a team. Prepare examples of how you've successfully managed projects, delegated tasks, and provided constructive feedback in previous roles.
✨Be Client-Centric
Kidd Aitken values client relationships, so be prepared to discuss how you've managed client expectations and delivered quality service in the past. Think of specific instances where you added value to a client experience.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's culture, their approach to legal directories, and how they measure success. This shows your genuine interest and helps you assess if it's the right fit for you.
