At a Glance
- Tasks: Lead client portfolios, ensuring top-notch service delivery and quality management.
- Company: Join the world's largest legal marketing consultancy with a dynamic team of experts.
- Benefits: Enjoy a competitive salary, professional development, and a supportive work environment.
- Other info: Be part of a collaborative culture that values innovation and growth.
- Why this job: Make a real impact in the legal sector while developing your leadership skills.
- Qualifications: Experience in a similar role and strong communication skills are essential.
The predicted salary is between 60000 - 80000 £ per year.
About the Company
Kidd Aitken Legal Marketing ltd is the world’s largest legal marketing consultancy, specialising in legal directory submissions. Our goal is to make legal directory submissions less burdensome and time-consuming for law firms. We have a team of former editors and researchers from Chambers, Legal 500, and other major legal directories, who operate across all time zones. Our founders are both former editors of Chambers and Partners and are individually ranked in the top 3 legal directory consultants in the world. Kidd Aitken Legal Marketing ltd has worked with over 200 law firms to date, delivering both first-time and improved rankings for firms of all sizes and sectors in all major directories.
The Role
The Managing Consultant is accountable for:
- Overseeing a portfolio of clients, reporting into the Client Relationship Manager.
- Supporting the Client Relationship Manager with delivery of the annual cycle of such clients, escalating necessary issues and giving insight into the relationship and position of work.
- Ultimate responsibility for service delivery and quality within your portfolio for next cycle delivery.
- Taking a project management approach to managing your portfolio of work – ensuring adherence to agreed timelines.
- Taking a proactive approach to managing your allocated resources to best address your client needs and the operational demands of the cycle, raising resource concerns in a timely manner.
- Delivering quality strategy calls, adding value to the client experience through acting as a trusted adviser.
- Managing client expectations in line with project agreements and service levels.
- Empowering your team to follow agreed project agreements and service levels, reducing scope creep of projects.
- Delegating client leadership within your team as you see fit where to do so benefits both the development of the individual and the operational delivery to clients.
- Proactively auditing the quality of submissions of your team on a risk-based approach, assessing the submissions within a cycle in advance and planning where to spend your time according to complexity and the level of experience of the individual.
- Providing regular feedback to your team members on the quality and delivery of their work, ensuring adherence to our style guide.
- Keeping up to date with insight on legal directories guidance and legal practice areas.
- Managing your team effectively, identifying areas of development and under-performance and seeking support to address any issues in a timely manner, escalating concerns and opportunities as appropriate.
- Communicating regularly with each member of your team both individually and as a group.
- Managing the absence and holiday administration of your team via Safe HR, ensuring you lead your team in planning holiday in a sensible manner according to the cycles of work.
- Being open and transparent in terms of the experience of your clients during their cycle and looking for ways to improve that delivery.
- Supporting training and recruitment as required.
- Supporting the wider business as required with new initiatives and marketing communications.
- Utilising all required Kidd Aitken systems and applications to their fullest to support data accuracy and resource management.
- Providing support and guidance to other colleagues and providing assistance as required to both less experienced colleagues and those new to the business.
- Treating all client communications with the utmost confidentiality.
- Maintaining all relevant files and administration and ensuring there is no cross-contamination between client communications.
- Communicating clearly with the rest of your team and an administration contact if you are not able to work or commence your role on time due to illness, connection issues or any other unforeseen circumstances.
- Managing your online presence both internally and externally with regards to status and out of office messages.
- Managing your personal online presence in line with our social media policy.
Person Specification – Experience
- Experience in a Managing Consultant role or similar – essential.
- Experience of working in the Legal Marketing and / or Legal Directories sector – highly desirable.
- Experience in providing a strategic and critical eye to the presentation of information – essential.
Person Specification – Skills
- Interpersonal: Positivity – Coaching – Networking – Inspiring – Flexibility – Collaboration.
- Critical Thinking: Problem-solving – Evaluating – Creative Thinking – Assessing – Troubleshooting – Influencing.
- Communication: Active Listening – Written Communication – Verbal Communication – Editing – Presenting – Proof Reading – Negotiation.
- Technical: IT Literacy (CRM systems, Spreadsheets, Data Management, Office 365).
- Analytical: Interpreting – Information Processing – Organising – Forecasting – Data Analysis.
Contracted hours: 37.5 hours per week - Full-time Contract: Permanent. No agency CVs will be considered for this role.
Locations
Managing Consultant in Hampshire, Portsmouth employer: Kidd Aitken Legal Marketing
Kidd Aitken Legal Marketing Ltd is an exceptional employer, offering a dynamic work culture that fosters collaboration and professional growth. With a focus on empowering employees through training and development opportunities, the company ensures that team members are equipped to excel in their roles while contributing to meaningful projects for prestigious law firms. Located in a vibrant area, employees benefit from a supportive environment that values innovation and quality service delivery.
Contact Details:
Kidd Aitken Legal Marketing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Managing Consultant in Hampshire, Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal marketing world and let them know you're on the hunt for a Managing Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in managing client relationships and delivering quality service. Use specific examples from your past roles to demonstrate how you can add value to their team.
✨Tip Number 3
Be proactive! If you see a company you’re interested in, don’t wait for them to post a job. Reach out directly through our website and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by researching the latest trends in legal directories and marketing. Being knowledgeable about the industry will not only impress your interviewers but also show that you're genuinely interested in the role and the company.
We think you need these skills to ace Managing Consultant in Hampshire, Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Managing Consultant role. Highlight your experience in legal marketing and directory submissions, and don’t forget to showcase your project management skills. We want to see how you can add value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Kidd Aitken Legal Marketing. Share specific examples of your past successes and how they relate to the responsibilities of the role. We love a good story!
Showcase Your Communication Skills:Since communication is key in this role, make sure your application reflects your written communication skills. Keep it clear, concise, and professional. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Kidd Aitken!
How to prepare for a job interview at Kidd Aitken Legal Marketing
✨Know Your Stuff
Before the interview, dive deep into Kidd Aitken's work and the legal marketing landscape. Familiarise yourself with their approach to legal directory submissions and be ready to discuss how your experience aligns with their goals.
✨Showcase Your Leadership Skills
As a Managing Consultant, you'll need to demonstrate your ability to lead and manage teams effectively. Prepare examples of how you've empowered team members, managed client expectations, and delivered quality service in previous roles.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving and critical thinking skills. Think of specific situations where you had to troubleshoot issues or improve processes, and be prepared to explain your thought process and outcomes.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly, whether it's discussing your past experiences or explaining complex concepts. Remember, active listening is just as important, so engage with your interviewers.
