At a Glance
- Tasks: Draft and prepare law firm submissions for legal directories while advising clients.
- Company: Join Kidd Aitken Legal Marketing, the world's largest legal marketing consultancy.
- Benefits: Freelance flexibility with competitive pay based on skills and experience.
- Other info: Collaborative team environment with opportunities for professional growth.
- Why this job: Make a real impact in the legal sector while working remotely.
- Qualifications: Experience as a consultant in legal marketing or directories is essential.
The predicted salary is between 30000 - 40000 £ per year.
About the Company
Kidd Aitken Legal Marketing ltd is the world’s largest legal marketing consultancy, specialising in legal directory submissions. Our goal is to make legal directory submissions less burdensome and time-consuming for law firms. We have a team of former editors and researchers from Chambers, Legal 500, and other major legal directories, who operate across all time zones. Our founders are both former editors of Chambers and Partners and are individually ranked in the top 3 legal directory consultants in the world. Kidd Aitken Legal Marketing ltd has worked with over 300 law firms to date, delivering both first-time and improved rankings for firms of all sizes and sectors in all major directories.
About the Role
We are currently recruiting for Consultants based in the UK on a freelance basis. Prior experience of working as a freelance directories consultant is essential. Rate of pay dependent on skills and experience.
Key Accountabilities include:
- Draft and prepare law firm submissions (reports on law firms' strengths and recent activity in specific practice areas) for ranking-based legal directories.
- Influence, assist and advise a global portfolio of market-leading law firms with their submissions.
- Execute client communications with polite and professional language and behaviour.
- Take ownership of client relationships - role modelling communication and execution for legal directories submissions.
- Maintain the highest standards of written English and ensure consistency and a strict adherence to house style across all submissions.
- Convey complex, legally-oriented messages in concise, business prose with marked attention to detail.
- Manage conflicting priorities in terms of meeting deadlines successfully.
- Be open and transparent in terms of your workload position and be prepared to support other colleagues where needed.
- Utilise all required Kidd Aitken systems and applications to their fullest to support data accuracy and resource management.
- Offer strategic advice to influence clients to better their submission entries and to demonstrate the added value of our service and experience.
- React swiftly and constructively to feedback from colleagues with regards to both writing style, formatting and client communications.
- Provide support and guidance to other colleagues and provide assistance as required to both less experienced colleagues and those new to the business.
- Conduct communications between a portfolio of law firm clients and ranking-based legal directories, including collecting input and answering queries.
- Proactively seek to expand your knowledge of legal practice areas so as to continue to offer the best advice to our clients and represent excellent industry knowledge.
Person Specification - Experience:
- Experience in a Consultant role or similar – essential.
- Experience of working in the Legal Marketing and / or Legal Directories sector – highly desirable.
- Experience in providing a strategic and critical eye to the presentation of information – essential.
Person Specification - Skills:
- Interpersonal: Positivity – Coaching – Networking – Inspiring – Flexibility – Collaboration.
- Critical Thinking: Problem-solving – Evaluating – Creative Thinking – Assessing – Influencing.
- Communication: Active Listening – Written Communication – Verbal Communication – Editing – Presenting – Proof Reading – Negotiation.
- Technical: IT Literacy (Spreadsheets, Data Management, Office 365).
- Analytical: Interpreting – Information Processing – Organising – Investigating – Data Analysis.
This is a fully remote working role. No agency CVs will be considered for this role.
Customer Service Consulent employer: Kidd Aitken Legal Marketing
Kidd Aitken Legal Marketing Ltd is an exceptional employer, offering a fully remote working environment that promotes flexibility and work-life balance. With a team of industry experts and a commitment to professional development, employees have the opportunity to enhance their skills while contributing to the success of leading law firms globally. The collaborative culture fosters open communication and support, making it an ideal place for those seeking meaningful and rewarding freelance opportunities in legal marketing.
Contact Details:
Kidd Aitken Legal Marketing Recruitment Team
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We think this is how you could land Customer Service Consulent
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