Title: Chief Operating Officer
Based in: London/Outside negotiable.
Hours of work: Full-Time
Line Manager: Chief Executive Officer
Role Purpose
To build capacity for the growth of KICK. Bringing operational clarity and focus to operational implementation of KICK’s strategic aims, overseeing and coaching key Directors. To assess and enhance the efficiency of KICK through key resource management approaches. To innovate and improve key functions within the organisation. It will be important that the applicant is able to collaborate well with leaders as well as other key stakeholders in order to support the growth of KICK in size and development.
We currently have some additional responsibilities which the Chief Operations Officer will hold during an interim period. These responsibilities will have a focus on business development through sourcing new schools, pitching KICK's services and securing new work in schools to extend KICK’s reach.It will also involve sourcing new partnerships with churches through pitching sports ministry and securing new KICK Academy provision within the local communities KICK deliver in.
Key Responsibilities and Accountabilities
Operational Implementation
- Oversee and optimise operations, to review and improve efficiencies that can be made by the organisation to ensure tight controls of finances, resources and contracts to meet budget, targets and outcomes.
- Implements the strategic initiatives to execute KICK’s strategy and mission with smooth execution.
- Leadership of the quality improvement plan, matrix managing various stakeholders to delegate work and hold others to accountable to deadlines to ensure timely project completion.
- Project management of strategic projects, fundraising and operational priorities as allocated by the CEO to improve organisational sustainability.
- Line Management and coaching of Directors to empower leaders to improve operations and performance internally.
- Providing insight to human resources and recruitment as KICK continues to grow nationally.
- Establishing policies that improve and promote KICK’s vision, mission and culture.
- Visiting schools, churches and partners to observe and ensure high standards of delivery, and relationship management
- Oversee external communications, developing it’s strategy and our social media presence to grow a larger audience and reflect KICK brand enhancing the KICK brand.
Organisational Development
- Evaluating organisation performance and the recommendation of strategies to improve results and outcomes.
- Assessing and enhancing the efficiency of both internal and external processes in line with the KICK values.
- Planning for future budgets in line with the KICK strategy including setting strategic targets and driving organisational growth.
- Manages mitigations towards reducing operational risks to ensure tight controls of finances, resources and contracts to meet budget, targets and outcomes.
Innovation
- Manages operational aspects of market penetration
- Co-ordinates product manufacturing and delivery
- Enhances service delivery to facilitate both client acquisition and retention
Interim responsibilities – Business Development
- Sourcing new schools, Pitching KICK's services and securing new work in schools to extend KICK’s reach.
- Sourcing new churches, pitching sports ministry and securing new KICK Academies with churches to extend KICK’s mission.
Person Specification
Proven Experience
- Degree in Business Administration or industry-relevant equivalent.
- Proven experience in a senior executive role.
- Experience of strategic planning and business development.
- Has broad practical experience across multiple professional disciplines, combining theory & past practical experience for KICK’s practices with particular focus on key areas of operations.
- Experience of identifying new opportunities, considering market forces and customer needs.
- Experience of complex and multi-dimensional problem solving whilst having a clear knowledge of the options, impacts, and risks when suggesting a resolution.
- Experience of accountability for Directors’ performance, ensuring tight controls of finances, resources and contracts to meet budget, targets and outcomes.
- Experience of communicating with senior executive leadership in matters of strategic importance. The applicant should have the ability to influence internal and external partners to understand and accept concepts, practices and approaches of the job area.
Skills and Abilities
- Outstanding written and communication skills.
- A good understanding of IT packages and systems.
- A forward thinker with the ability to be proactive in improving current activities and processes.
- Ability to empower, motivate and lead others through supporting teams to succeed, investing in the capabilities of staff and providing clear feedback.
- Effective in the ability to delegate and matrix manage Directors.
- Ability to show responsibility and accountability for quality outcomes whilst keeping a firm focus on priority management.
Personal Qualities
- The Desire to own, guards and deepen KICK’s Christian ethos, vision, mission and values.
- Able to take the initiative and be a self-starter.
- Passionate to see young people and staff progress and achieve their full potential.
- Clear Enhanced DBS.
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Chief Operating Officer in City of London employer: Kick
KICK is an exceptional employer that fosters a supportive and faith-driven work environment, dedicated to transforming young lives through sport. As a Sports Coach in East London, you will not only have the opportunity to inspire primary school children but also benefit from a culture of collaboration and personal growth, with access to training and development tailored to enhance your coaching skills. Join us in making a meaningful impact while working alongside like-minded individuals who share a passion for sports and community service.
