Equestrian Insurance Sales Executive

Equestrian Sales Executive Full Time – Hybrid Working – Thurrock, Essex Description Our client has more than 50 years of experience in horse insurance, more than 40 years of experience in funeral and private hire insurance, and decades more experience in other areas covering both business and personal. This year marks their 60th year of business. This role, although hybrid working is allowed once probation is passed, will be situated in their main office, based in South Ockendon, Essex, with around 130 employees. The key to their success is their continued ability to deliver the highest quality service to all their clients, with client retention at over 90%. Key Responsibilities: Provide quotations for direct clients as well as via brokers for all Equestrian Business (Horse and Pony, Riding schools, Freelance Instructors) and contribute to the company’s growth targets by successfully placing the business. Achieve individual targets for commission earnings, providing a professional service at all times. Client Satisfaction * Adherence to contracted performance standards for the business * Deliver a suite of business proposal, quotation, and tender documents * Ensure awareness by all staff of SLAs/service instructions * Complaint resolution * Supporting Client & New Business Services team * Cross sell products and identify clients have satisfactory cover. New Business Sales * Pro-actively promote the business to obtain leads and new business * Undertake clear fact finding to identify clients’ needs and match to the appropriate product * Target driven approach and working to achieve KPI. * Achieve individual objectives and key performance indicators as set and agreed Agents * Maintain and build relationships with agents to obtain further business over and above the current placed business * Actively call and negotiate further business opportunities. Compliance * Adherence to Internal Procedures and Processes in order to fully satisfy all Regulatory Requirements and ensure that all and/or Errors and Omissions are reported to the Compliance department * Adherence to reporting procedures for both Internal and External Clients * Adherence and support the culture of Regulatory Compliance and ensure all processes and activities are specified to comply with FCA and any other regulatory body * Have a solid understanding and achieve a level of competency on the schemes we offer. General * Have an in-depth knowledge of the business and its products * Ensure computer records are accurate and in accordance with company guidelines and procedures * Ensure that your CPD is actively maintained through various learning methods and record accurately * Continue own personal progress in Chartered Insurance Institute exams. Requirements * Demonstrate our client's values – Fun, Supportive, Professional, working in Partnership and Ambitious * Insurance sales experience preferred * Equestrian knowledge * Strong interpersonal, numeracy and organisational skills – ability to influence external customers and internal stakeholders and are self- motivated and confident in presenting and talking to people * Tenacity and a passion for delivering outstanding customer service * Strong communication & presentation skills * Self-motivation, with the ability to work autonomously. * Ability to work in a regulated, compliant and client focused environment * IT Literate * An ambitious nature with the drive to achieve and exceed targets Benefits Salary Starting at £26,000 DOE Hybrid working Competitive Personal Pension Bonus scheme 22 days annual leave plus bank holidays An array of health and wellbeing benefits, including private healthcare Full study support and study leave to complete insurance industry professional qualification EAP Scheme