The Football Association in the United Kingdom seeks a Service Product Lead to join our Technology team, driving product service management across all product teams and aligning ITIL processes with business needs.
You will oversee IT service delivery, partner with business units to define SLAs, and implement core ITSM processes including incident, problem, change and configuration management, while enhancing governance and reporting.
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Service Product Lead - ITIL & Problem Management (Hybrid) employer: Kick It Out
Brighton & Hove Albion FC is an exceptional employer, offering a vibrant work culture that thrives on collaboration and innovation. As a Marketing Lead, you'll have the opportunity to drive impactful marketing strategies in a dynamic environment, with access to professional development and growth opportunities within the sports and hospitality sectors. Located in the heart of Brighton, you’ll enjoy a unique blend of work-life balance and the excitement of being part of a renowned football club.
