At a Glance
- Tasks: Deliver outstanding customer service and support retail operations at Leicester City Football Club.
- Company: Join the passionate team at Leicester City Football Club, a Premier League football club.
- Benefits: Flexible hours, competitive salary, and great employee perks.
- Other info: Perfect for students or anyone seeking flexible work in a vibrant environment.
- Why this job: Experience the excitement of matchdays while gaining valuable retail skills.
- Qualifications: Friendly, reliable, and eager to learn; previous retail experience is a plus.
The predicted salary is between 10 - 12 £ per hour.
Leicester City Football Club is committed to safeguarding and promoting the welfare of children and adults at risk of harm, and expects all employees and volunteers to share this commitment.
Casual Retail Assistant
Are you passionate about delivering outstanding customer service?
Do you thrive in a fast-paced environment and want a role that offers flexibility around your lifestyle, studies, family commitments, or other work?
Leicester City Football Club is looking for enthusiastic, customer-focused individuals to join our Retail team as Casual Retail Assistants.
This is a fantastic opportunity to work within a Premier League football club environment, supporting supporters and customers across our Fanstore, E-Commerce, and Warehouse operations.
Why Join Us?
- Flexible casual hours to fit around your commitments.
- Be part of the exciting matchday atmosphere at Leicester City Football Club.
- Gain experience across retail, e-commerce, customer service and warehouse operations.
- Develop new skills within a dynamic and supportive team.
- No two days are the same - from helping supporters in-store to fulfilling online orders behind the scenes.
The Role
As a Casual Retail Assistant, you'll play a key role in creating an exceptional experience for our supporters while helping ensure the smooth day-to-day operation of our retail business.
You could be
- Assisting customers on the shop floor and at checkout points.
- Processing sales and handling transactions accurately.
- Supporting shirt printing services.
- Picking, packing and dispatching online orders.
- Responding to customer enquiries by phone and email.
- Organising and replenishing stock.
- Supporting stock takes and warehouse operations.
- Maintaining high standards of presentation, housekeeping and health & safety.
Working across different areas of the retail operation means you'll gain valuable experience while contributing to a passionate and hardworking team.
What We're Looking For
We're seeking individuals who are
- Friendly, approachable and passionate about customer service.
- Positive, reliable and willing to learn.
- Organised with excellent communication skills.
- Comfortable working independently and as part of a team.
- Confident using computers and retail systems.
- Flexible and available to work evenings, weekends and matchdays.
- Driven to support sales and deliver great customer experiences.
Previous retail experience is desirable, particularly within retail stores, e-commerce or warehouse environments, but just as important is a strong work ethic and enthusiasm to learn.
The Casual Advantage
This role is ideal for those looking for flexible work with the excitement of a football club environment .
Whether you're a student, balancing other commitments, or simply looking for additional work, our casual opportunities allow you to gain valuable experience while working around the needs of the business.
Join the Foxes
If you're ready to be part of a team that puts supporters first and wants to help create memorable experiences both in-store and online, we'd love to hear from you.
Apply today and become part of Leicester City Football Club's Retail Team. About The Club
Leicester City Football Club has a rich and proud history - we're more than just a football club; we're a community.
Formed in 1884, we've achieved incredible milestones, including becoming Premier League champions in 2016 and winning the FA Cup in 2021.
Our commitment to the local community, fans, and world-class experiences extends beyond the pitch.
With the opening of our new state-of-the-art training ground in 2021, we continue to invest in our growth and success.
Our team at Leicester City is more than just colleagues - we invite you to join our Club and experience the exciting opportunities of a life in the football industry!
Benefits Package
Our people are the lifeblood of the Club, and we feel should be rewarded as such - we offer a competitive salary, pension scheme and life assurance for all permanent employees.
You'll enjoy free onsite parking, access to our subsidised staff restaurants and up to 33 days of annual leave (including bank holidays) amongst a host of other great employee benefits!
Leicester City Football Club believes that football is for all, and we are committed to Diversity and Inclusion, where valuing the individual is our highest priority.
We are working to see equality across all areas of the Club and welcome applications from all areas of the community.
If you have any requirements in regard to the recruitment process, please let us know; we are happy to support your needs.
Next Steps
We'll be reviewing applications as and when they are submitted and invite shortlisted candidates for interviews, so don't wait - if you think this role sounds like the right fit, apply today!
We're excited to hear from you and can't wait to see how you'll help us reach new heights!
Casual Retail Assistant Leicester City Football Club employer: Kick it Out
Kick It Out is an exceptional employer dedicated to fostering a positive work culture where passion for sport meets personal development. As a Football Education Coach, you will not only enjoy a competitive salary and generous annual leave but also have the unique opportunity to inspire and mentor young people in South London, making a meaningful impact in their lives. With a focus on growth and community engagement, this role offers a rewarding experience for those looking to contribute to youth development through football.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Retail Assistant Leicester City Football Club
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Kick it Out, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Casual Retail Assistant Leicester City Football Club
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Kick it Out that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Kick it Out will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Kick it Out and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Kick it Out
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Kick it Out, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Kick it Out!
