Microsoft D365 Pre-Sales Consultant

Kick ICT Group is one of the fastest growing providers of IT Services in the UK, with a talented and highly skilled team that provide outstanding service and value to our customers. We pride ourselves on our commitment to providing outstanding IT solutions, services and support. Yet we believe that it's how we work with people that is most important to us. Kick ICT are proud to be one of the few Microsoft Partners in the UK to hold all six of Microsoft's industry recognised Solutions Partner designations.

While these designations are technical in nature, they also speak to something bigger: our ongoing investment in the knowledge, tools, and people needed to deliver outstanding service and support. At Kick, our culture is built on a foundation of collaboration, innovation, and respect. We foster an environment where every team member feels valued and empowered to contribute their unique perspectives and skills. Our commitment to continuous learning and development ensures that our team stays at the forefront of technological advancements. We believe in maintaining a healthy work-life balance, encouraging creativity, and celebrating our successes together. Our open and inclusive atmosphere promotes teamwork and drives us to achieve our collective goals. Because a stronger team is an inclusive one. We believe diverse perspectives make for better ideas, stronger collaboration, and more innovative outcomes. We’re building a culture where everyone feels heard, valued, and empowered to thrive — no matter their background, identity, or experience.

The Role

BASE LOCATION: Bellshill (hybrid)
SALARY: Competitive salary + Commission
WORKING PATTERN: Permanent | Full-time (35 hours per week)

ROLE PURPOSE: As a Microsoft D365 Pre-Sales Consultant, you will play a pivotal role in accelerating our sales process by collaborating closely with the sales, marketing, and consulting teams. Your primary responsibility will be to understand client business needs and deliver compelling presentations and demonstrations that clearly communicate the value of Kick ICT’s Dynamics products and services. This role requires a strong understanding of the Microsoft technology ecosystem, excellent communication and influencing skills, and the ability to build trusted relationships with key stakeholders. It also offers a unique opportunity to shape how pre-sales operates within our business, giving you scope to refine the approach, influence outcomes, and play a key part in closing strategic deals.

Key Responsibilities

• Adopt a consultative approach to work closely with customers to understand their business challenges and requirements and provide functional solutions.
• Act as an evangelist for D365.
• Develop customised product demonstrations, presentations, and proof-of-concept (POC) sessions to showcase the value that our offerings provide.
• Assist to deliver compelling proposals and documentation to address prospect and client needs.
• Work closely with the product and development teams to stay updated on emerging technologies, product features and industry trends which add value to our proposition.
• Assist in responding to requests for proposals by providing details and functional information.
• Act as a trusted liaison to ensure seamless transition from customer requirement identification to project delivery.
• Stay informed about competitor offerings and market trends to effectively position our Dynamics solutions.
• Provide recommendations on products we should add to our stack to ensure we are on the front foot for adding value to sales propositions.
• Proactively identify cross-sell opportunities to maximise client value and drive growth across the wider portfolio of solutions and services.

What do I need?

• Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Proven experience in a pre-sales or technical consulting role.
• Experience working with clients from various industries to understand a broad range of needs.
• Ability to demonstrate aptitude to learn new products quickly and to apply this knowledge to client projects.
• Ability to translate technical concepts into business value.
• Strong technical knowledge of D365 Modules, customisations and configurations and Power Platform knowledge is essential.
• Business Central knowledge would also be desirable.
• Strong problem-solving skills and the ability to think strategically.
• Possess a client centric consultative approach to solution design.
• Willingness to travel if required to meet with clients and attend industry events.

30 days holiday, rising by 1 day per year after 2 years service (prorated for part-time employees). An additional days annual leave for your birthday, which can be taken within your birthday month. Private healthcare with access to 24/7 Digital GP and gym discounts. Salary sacrifice pension scheme. Life insurance up to 2x your salary in the event that the worst should happen. Enhanced maternity, paternity and adoption leave. Access to discount of up to 47% on childcare costs throughout our partnership with Yellownest. Cycle to work scheme. Access to our BHN Benefits portal which provides the following; Home & Tech scheme to purchase items from Currys and/or Ikea, Retail discounts from over 100 high street stores, bYond cashback card. Social events throughout the year. Eligibility to receive £500 reward as part of our Excellence Award scheme. Discounted access to LivingWell Health Club (Bellshill). Access to wellbeing support through our external partners, including support with your financial wellbeing. Opportunity to take part in company sponsored volunteering days throughout the year to give back to the local community.