Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as an Infrastructure Engineer to manage and optimise our Microsoft 365 environment.
- Company: Ki is revolutionising the insurance industry with a fully digital, data-led platform.
- Benefits: Enjoy competitive pay, remote work options, and a vibrant, inclusive culture.
- Why this job: Be part of a transformative journey in insurance technology and make a real impact.
- Qualifications: Experience with Microsoft 365, project management, and a passion for tech innovation required.
- Other info: Diversity and inclusion are core values at Ki, enriching our workplace.
The predicted salary is between 36000 - 60000 £ per year.
How insurance is underwritten here hasn’t changed in 300 years – until now. At Ki, we are genuinely solving problems that haven’t been solved with technology in the insurance space. We are building the first fully digital and data-led insurance platform in the London Market. Ki is used by the world’s leading insurance brokers to provide cover for their clients against some of the planet’s biggest risks. Think challenger bank, but for complex risks like hurricanes and natural disasters.
1bn of Gross Written Premium in the first three years of trading, and becoming a Top 20 Lloyd’s of London syndicate, Ki is launching a Technology Services function and Transformation Programme to enhance our technological capabilities and streamline processes. The programme will transform Ki’s internal-facing technology services across all business functions, including Actuarial & Risk, Underwriting & Distribution, Finance, HR, Legal, Operations, Claims and IT.
We are a forward-thinking, dynamic company with a solid financial foundation and exciting growth plans. At the forefront of the insurance industry transformation, we leverage cutting-edge technology to deliver innovative solutions to our clients. Our mission is to revolutionize the insurance landscape, and we are looking for passionate individuals to join our team and contribute to our multi-million-pound transformation programme.
Are you passionate about leveraging cutting-edge technology to drive business transformation? As a Microsoft 365 Specialist, you will play a pivotal role in our dynamic and rapidly expanding team. You will architect, manage, and optimize our Microsoft 365 environment, ensuring seamless integration and functionality across the organization. This role is crucial in supporting our ambitious transformation to a hybrid cloud estate, enhancing our communication and collaboration tools, and ensuring the security and efficiency of our Microsoft 365 suite. Join us to make a significant impact, drive innovation, and help shape the future of our digital workplace.
- Develop and approve architectural designs within the Microsoft 365 suite to meet diverse business needs.
- Oversee the Microsoft 365 environment, including permission assignments, user management, and system configurations.
- OneDrive and SharePoint Management: Maintain and optimize the OneDrive and SharePoint estates, ensuring data integrity and accessibility.
- Training and Development: Mentor and train team members on Microsoft 365 tools and best practices, fostering an inclusive learning environment.
- Automation: Automate routine tasks using tools like PowerShell and Terraform to improve efficiency and reduce manual workload.
- Project Management: Lead small projects to improve the Microsoft 365 estate or create environments for mid/back-office systems.
- Collaboration with Project Teams: Work closely with project teams to support the deployment and integration of SaaS solutions hosted on GCP or Azure.
- Implement and manage security policies and compliance measures within the Microsoft 365 environment.
- Support and Troubleshooting: Provide 3rd line support for Microsoft 365 issues, ensuring timely resolution and minimal disruption to business operations.
- Create and maintain comprehensive documentation for configurations, processes, and procedures.
- Vendor Management: Liaise with external vendors and service providers to ensure optimal performance and support for Microsoft 365 services.
- Drive user adoption of Microsoft 365 tools through training sessions, workshops, and user guides.
Inclusion & Diversity is at the heart of our business at Ki. We recognise that diversity in age, race, gender, ethnicity, sexual orientation, physical ability, thought and social background bring richness to our working environment. You’ll get a highly competitive remuneration and benefits package.
Infrastructure Engineer / 3rd Line Support - Azure employer: Ki
Contact Detail:
Ki Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer / 3rd Line Support - Azure
✨Tip Number 1
Familiarise yourself with the latest features and updates in Microsoft 365, especially around Exchange Online, OneDrive, and SharePoint. Being knowledgeable about these tools will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your experience with automation tools like PowerShell and Terraform. Prepare examples of how you've used these tools to improve efficiency in previous roles, as this aligns perfectly with the responsibilities outlined in the job description.
✨Tip Number 3
Highlight any experience you have in project management, particularly in deploying SaaS solutions. Be ready to discuss specific projects where you led initiatives or collaborated with teams to enhance technology services.
✨Tip Number 4
Emphasise your commitment to inclusion and diversity in the workplace. Ki values a diverse environment, so sharing your experiences or ideas on fostering an inclusive culture can set you apart from other candidates.
We think you need these skills to ace Infrastructure Engineer / 3rd Line Support - Azure
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Infrastructure Engineer / 3rd Line Support role. Familiarise yourself with Microsoft 365, Azure, and the specific technologies mentioned in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your expertise in Microsoft 365, cloud environments, and any project management experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and transformation in the insurance industry. Mention specific projects or experiences that demonstrate your ability to drive innovation and support business transformation.
Showcase Your Soft Skills: In addition to technical skills, highlight your soft skills such as teamwork, communication, and mentoring. Ki values an inclusive learning environment, so demonstrating your ability to train and support others will strengthen your application.
How to prepare for a job interview at Ki
✨Understand the Company’s Vision
Before your interview, take some time to research Ki and its mission to revolutionise the insurance landscape. Familiarise yourself with their technology services function and transformation programme, as this will help you align your answers with their goals.
✨Showcase Your Technical Skills
As an Infrastructure Engineer focusing on Microsoft 365, be prepared to discuss your experience with Azure, Exchange Online, OneDrive, and SharePoint. Highlight specific projects where you've optimised these tools or implemented security measures, as practical examples will demonstrate your expertise.
✨Emphasise Collaboration and Training
Since the role involves mentoring team members and driving user adoption of Microsoft 365 tools, be ready to share your experiences in training others. Discuss how you’ve fostered an inclusive learning environment and supported colleagues in using new technologies effectively.
✨Prepare for Problem-Solving Scenarios
Expect to encounter questions that assess your troubleshooting skills, especially regarding 3rd line support for Microsoft 365 issues. Prepare to discuss specific challenges you've faced, how you approached them, and the outcomes of your solutions.
