Digital Underwriting Assistant (London Area)

Who are we? Ki is the biggest global insurance tech company you’ve never heard of, unless you’ve been looking to insure a satellite, wind farm or music festival recently. Having written over $877m in gross written premium in 2023, we’ve achieved significant growth since our beginnings in 2021. Our investors were excited about the fact we were revolutionising the way a 333 year-old industry was working. There are hardly any industries left that are mainly paper based, but the Fin Pro, Casualty & Cyber insurance market is one. Together with partners at Google and UCL we developed Ki and created a platform that helps insurance brokers place risk in a fast and frictionless way. We’re continuing to lead the charge on the digitisation of this market and we need more excellent minds to work with us to realise this goal and create more opportunities.

What you will be working on You’ll join a friendly, enthusiastic and growing team within our innovative Operations area here at Ki, reporting to a Team Leader within one of two squads. On a day-to-day basis, you’ll provide a professional and comprehensive administrative service for brokers, internal teams and service providers. You’ll maintain and monitor the flow of work between underwriting teams and the service provider, ensuring items are addressed in a timely and accurate manner. Using your finely tuned communication skills, you’ll assist in handling broker requests and queries via the Ki platform, speaking with Brokers via chatbot, phone and in person.

In this pivotal role, you’ll be involved in the Underwriting, Operations and Compliance areas, and as such your thoughts and ideas will be welcomed to identify and implement opportunities for streamlining underwriting activity. Crucially, you’ll be required to maintain awareness of regulatory impact and ensure underwriting activity is always within guidelines. In an ideal world, you’ll have some insurance experience to draw from. However, more importantly, we are keen you bring a fresh perspective and open-minded approach to the role with a focus on building relationships both existing and new. With endless progression opportunities within many differing areas, this is an opportunity not to miss!

Our culture Inclusion & Diversity is at the heart of our business at Ki. We recognise that diversity in age, race, gender, ethnicity, sexual orientation, physical ability, thought and social background bring richness to our working environment. No matter who you are, where you’re from, how you think, or who you love, we believe you should be you.

You’ll get a highly competitive remuneration and benefits package. This is kept under constant review to make sure it stays relevant. We understand the power of saying thank you and take time to acknowledge and reward extraordinary effort by teams or individuals.

If this sounds like a role and a culture that appeals to you, let us know – apply here.