More and more people ask ChatGPT, Perplexity, and Gemini before they buy: that's where it's decided which brand leads. KI Score measures every week whether a brand comes up in those answers, in which position and next to which competitors.
As a Customer Success Manager you help customers get value from their KI Score, from the first setup to the weekly routine.
What you'll do
- Onboard new customers and set up their websites and prompts
- Walk customers through their results
- Spot risks and opportunities early
- Bring customer feedback to product
Who you are
- Experience in customer success for B2B SaaS
- Interest in SEO and AI visibility
- Business-fluent German
Location
London. We work remotely across our locations and meet for team days.
£70,000 - £90,000 per year
Customer Success Manager London employer: KI Score
KI Score provides a collaborative and flexible work environment where employees can directly influence product development. With a focus on customer engagement and data-driven decision-making, the company supports professional growth and offers competitive compensation.
