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For Companies At a Glance
- Tasks: Lead high-quality service delivery and improve operations across underwriting channels.
- Company: Join Brit, a forward-thinking company focused on thriving in uncertainty.
- Benefits: Inclusive culture, career growth opportunities, and a supportive work environment.
- Why this job: Make a real difference while shaping the future of risk management.
- Qualifications: Experience in operations leadership and a passion for process improvement.
- Other info: Diverse workplace with accessible locations and employee resource groups.
The predicted salary is between 43200 - 72000 £ per year.
We’re looking for a Head of Operations.
About Brit
At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That’s why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn’t something to fear but to seize; that it’s full of potential. Not only for our customers but our employees too. We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving – both professionally and emotionally. If you’re looking for a place to make a real difference read on.
What you’ll be doing
As Head of Operations, you’ll lead high quality service delivery from Brit’s underwriting support services across all underwriting channels (delegated, open market and inwards reinsurance), ensuring service delivery is clearly aligned to business need and measurably delivering good outcomes. In this role, you’ll also ensure continual drive for process, data quality and control environment improvement within all underwriting operations services lines (Delegated, Open Market/Treaty, Internal Broker and Credit Control) and play a full role as a member of the Brit Operations Leadership team in delivering a high-quality operations function to BGS.
We welcome everyone wholeheartedly
We’ve got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we’ll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations and suggestions about how we do things.
Accessibility
We’re located in the Leadenhall Building on Leadenhall Street (EC3V 4AB) and are situated on floors 17 – 18, and 39. All of our floors are accessible by lift, and there are building staff on hand to point you in the right direction. The closest train / underground / DLR links are: Liverpool Street Station (7 mins), Bank Station (6 mins), Fenchurch Street Station (6 mins), Aldgate Station (7 mins). The nearest bus stop is St Mary Axe (Stop LR or Z), which is located just outside the building. If you have any other questions regarding accessibility, please ask.
Head of Operations in London employer: Ki Insurance
Contact Detail:
Ki Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Brit or similar companies. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by understanding Brit's mission and values. Show us how your vision aligns with ours, and don’t forget to highlight your experience in leading operations!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to refine your answers. The more comfortable you are, the better you'll shine during the real deal.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in being part of the Brit family.
We think you need these skills to ace Head of Operations in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Operations role. Highlight your experience in service delivery and process improvement, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how you can contribute to our mission at Brit. Be genuine and let your personality come through – we love that!
Showcase Your Leadership Skills: As a Head of Operations, leadership is crucial. In your application, share examples of how you've led teams or projects successfully. We want to know how you inspire others and drive results!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Ki Insurance
✨Understand the Company Culture
Before your interview, take some time to research Brit's values and culture. They emphasise inclusivity and collaboration, so think about how your own experiences align with these principles. Be ready to share examples of how you've contributed to a positive team environment in the past.
✨Showcase Your Leadership Skills
As the Head of Operations, you'll need to demonstrate strong leadership capabilities. Prepare specific examples of how you've successfully led teams or projects in the past. Highlight your ability to drive process improvements and deliver measurable outcomes, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about challenges you've faced in operations management and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions. Inquire about the future direction of Brit’s operations or how they measure success in service delivery. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
