At a Glance
- Tasks: Manage client relationships and deliver impactful marketing projects.
- Company: KHWS, a vibrant independent marketing agency in London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Collaborative culture with a focus on creativity and professional development.
- Why this job: Join a long-standing team and make a real difference in global campaigns.
- Qualifications: Agency experience, strong communication skills, and a passion for marketing.
The predicted salary is between 35000 - 45000 € per year.
We’re looking for an Account Manager to join our Client Services team at KHWS, an independent marketing agency in London. This is a great opportunity for someone with solid agency experience who is ready to take more ownership across client relationships, project delivery and day-to-day account management. You’ll work closely with senior team members, creatives, strategists and delivery teams to help manage a long-standing global B2B client across a wide range of campaigns and projects. The client is a multinational organisation we’ve partnered with for over 30 years. That history gives us access to multiple areas of their business and creates opportunities to work on varied, meaningful briefs, from strategic development through to market execution, across internal and customer-facing activity, offline and online channels.
About You
As an Account Manager, you’ll be responsible for helping to deliver strong work for our clients while keeping projects moving smoothly from brief through to delivery. You’ll be highly organised, confident with clients and able to manage multiple priorities without losing sight of the detail. You’ll take an active interest in your client’s business, understanding their objectives, growth plans and wider marketing activity. You’ll be curious about how individual projects contribute to the bigger picture and keen to keep developing your commercial and strategic thinking. You’ll play a central role in coordinating client and internal teams. This includes writing clear briefs, managing work through the creative process, preparing status reports, tracking timelines and budgets, setting expectations and making sure everyone has what they need to deliver great work.
What you'll be doing
- Building strong relationships: You’ll develop trusted relationships with clients, internal teams and external partners. You’ll understand how to communicate clearly, manage expectations and keep conversations focused and productive.
- Managing accounts effectively: You’ll support the smooth running of client accounts, helping to deliver work that adds value to the client’s business and strengthens the agency relationship.
- Delivering marketing work with care: You’ll become increasingly confident across a range of marketing disciplines, building your understanding of how different channels, campaigns and deliverables work together.
- Thinking commercially: You’ll understand the importance of budgets, scopes, profitability and client value. You’ll support the growth of the account while helping ensure work delivers return for the client.
- Connecting the dots: You’ll look beyond individual tasks and understand how projects ladder up to wider strategies, campaigns and business objectives.
What success looks like
- Working smart: You’ll build strong client relationships and develop a clear understanding of their business, projects and objectives. You’ll manage timelines, budgets, briefs and quality with strong attention to detail, while prioritising your workload effectively and looking for ways to improve how things get done. You’ll collaborate confidently across teams, contribute to proposals and support more strategic conversations as your knowledge grows.
- Looking out for each other: You’ll be a reliable, accountable team member who manages up well and communicates clearly. You’ll support junior colleagues with constructive feedback, help them build confidence and contribute positively to the wider team culture.
- Being the best you can be: You’ll stay curious about the client, their sector, market trends and the role of creativity and technology in solving business challenges. You’ll form informed opinions, bring energy to the work and represent the agency with professionalism and pride.
What we're looking for
- Strong experience as an Account Manager in an agency environment
- Excellent written and spoken English
- Strong organisational skills and attention to detail
- Confidence managing clients and internal stakeholders
- Experience managing briefs, timelines, budgets, and status reporting
- A good working knowledge of MS Office
- A genuine interest in marketing and client business challenges
Account Manager employer: KHWS
KHWS is an independent marketing agency in London that prides itself on fostering a collaborative and dynamic work environment. As an Account Manager, you'll benefit from working with a long-standing global B2B client, gaining exposure to diverse projects that enhance your professional growth. The agency values strong relationships, creativity, and strategic thinking, providing ample opportunities for you to develop your skills while contributing to meaningful campaigns.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their projects and think about how you can contribute. Show them you’re not just another candidate; you’re genuinely interested in their work and ready to make an impact.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the role of an Account Manager. Highlight your organisational skills and ability to manage multiple priorities – these are key in keeping projects running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Your Agency Experience:Make sure to highlight your previous agency experience in your application. We want to see how you've managed client relationships and projects, so share specific examples that demonstrate your skills and achievements.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language to describe your experience and how it relates to the role. We appreciate a well-structured application that’s easy to read!
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Account Manager role. Show us that you understand our needs and how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at KHWS
✨Know Your Client Inside Out
Before the interview, do your homework on the multinational client you'll be working with. Understand their business objectives, recent campaigns, and market position. This will show your genuine interest and help you discuss how you can add value to their account.
✨Showcase Your Organisational Skills
Be prepared to discuss specific examples of how you've managed multiple projects or accounts in the past. Highlight your ability to keep track of timelines, budgets, and briefs while ensuring quality work. This is crucial for the role, so make it a key part of your conversation.
✨Demonstrate Strong Communication Skills
Since building relationships is vital, practice articulating how you manage client expectations and communicate with internal teams. Use examples that illustrate your ability to keep conversations focused and productive, which is essential for an Account Manager.
✨Think Commercially
Prepare to discuss how you’ve contributed to the profitability of previous accounts. Be ready to talk about budgets, scopes, and how your work has delivered value to clients. This will show that you understand the bigger picture and are keen to support the agency's growth.
