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- Tasks: Provide hands-on technical support and troubleshoot hardware/software issues.
- Company: Khuda Technology, a dynamic tech company in Carlisle.
- Benefits: Competitive pay at £16 P/H and valuable onsite experience.
- Why this job: Join a fast-paced environment and enhance your IT skills.
- Qualifications: Experience in 2nd Line Desktop Support and strong troubleshooting skills.
- Other info: 3-month contract with potential for growth in the tech field.
2nd Line Desktop Engineer Location: Carlisle (Onsite) Duration: 3 Months+ Rate: £140 outside IR35 Khuda Technology is seeking a skilled 2nd Line Desktop Engineer to join our clients team on a 3-month contract based onsite in Carlisle. The role involves providing hands-on technical support, with a strong focus on rebuilding and configuring laptops, troubleshooting hardware and software issues, and supporting general desktop management. Responsibilities: * Provide 2nd line technical support for end users, resolving escalated incidents and service requests. * Rebuild, configure, and deploy laptops and desktops to company standards. * Perform hardware diagnostics, repairs, and upgrades as required. * Assist with software installations, updates, and general device management. * Maintain accurate records of work carried out, including asset tracking and documentation. * Collaborate closely with the wider IT team to ensure efficient issue resolution and service delivery. Skills: * Proven experience in a 2nd Line Desktop Support or similar IT support role. * Strong hands-on experience rebuilding and configuring laptops/desktops. * Good knowledge of Windows 10/11 environments. * Familiarity with general desktop management and basic software deployment tools. * Exposure to SCCM is a plus but not essential. * Excellent troubleshooting and communication skills. * Ability to work effectively in an onsite, fast-paced environment. If this opportunity is for you, please don’t hesitate to apply
Desktop Support Engineer employer: khuda technology
Contact Detail:
khuda technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support Engineer
✨Tip Number 1
Get your tech skills ready! Brush up on your knowledge of Windows 10/11 and practice troubleshooting common issues. We want to see you shine in those technical interviews!
✨Tip Number 2
Network like a pro! Reach out to current or former employees at Khuda Technology on LinkedIn. A friendly chat can give you insider info and maybe even a referral. We love seeing our community connect!
✨Tip Number 3
Prepare for hands-on tests! Since the role involves rebuilding and configuring laptops, practice these skills beforehand. We recommend setting up a test environment at home to get comfortable with the process.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. We’re excited to see your skills in action and help you land that Desktop Support Engineer role!
We think you need these skills to ace Desktop Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 2nd line support and any specific skills mentioned in the job description. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of your hands-on experience with laptops and desktops, and how you've tackled troubleshooting challenges in the past.
Showcase Your Technical Skills: Don’t forget to mention your familiarity with Windows 10/11 and any experience with software deployment tools. We love seeing candidates who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the quickest way for us to receive your application and get the ball rolling. Don’t miss out on this opportunity!
How to prepare for a job interview at khuda technology
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Windows 10/11 and desktop management. Be ready to discuss your hands-on experience with rebuilding and configuring laptops, as this will likely come up during the interview.
✨Show Off Your Troubleshooting Skills
Prepare to share specific examples of how you've resolved complex issues in the past. Think about a time when you faced a tricky hardware or software problem and how you tackled it. This will demonstrate your problem-solving abilities and technical expertise.
✨Get Familiar with the Company
Do a bit of research on Khuda Technology and their work culture. Understanding their values and how they operate can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Your Communication
Since excellent communication skills are key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist an end user with a common issue, so being clear and concise is crucial.
