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- Tasks: Lead and support complex network operations while troubleshooting major incidents.
- Company: Global IT services company based in Birmingham with a focus on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact on network performance and security.
- Qualifications: 5-8 years of experience in network services and strong expertise in Palo Alto technologies.
- Other info: Exciting opportunity to work in a fast-paced environment with excellent career advancement.
The predicted salary is between 50000 - 65000 £ per year.
We are seeking an experienced Network Engineer to join a global IT services company based in Birmingham. You will be providing advanced technical support and leadership across network operations. This role is ideal for a highly skilled network engineer, with expertise across Palo Alto and Cloud networks. Ideally, an individual who thrives in complex environments and is passionate about delivering resilient, secure, and high-performing network services.
Key Responsibilities
- Act as the primary escalation point for complex network-related issues.
- Provide Level 3/SME support across networking services and infrastructure.
- Lead troubleshooting efforts for major incidents, outages, and performance degradation.
- Manage and maintain network infrastructure, including firewalls, routers, and cloud networking services.
- Proactively monitor network environments to identify risks, anomalies, and performance bottlenecks.
- Support 24×7 managed services operations, including participation in on-call rotations.
- Review, maintain, and enhance operational runbooks, SOPs, and knowledge base documentation.
- Contribute to service reviews, root cause analysis (RCA), and problem management activities.
- Ensure compliance with security, governance, and operational standards.
- Collaborate with Service Delivery Managers to meet SLA/SLO targets and maintain high customer satisfaction.
Skills and experience
- Strong hands-on experience with Palo Alto firewalls (VM-Series).
- Proficiency with firewall management platforms such as Strata Cloud Manager and Panorama.
- Familiarity with GlobalProtect.
- Experience with Cloudflare services.
- In-depth knowledge of routing protocols, particularly BGP, including: Prefix-lists, Route-maps and BGP filtering.
- Experience with Cisco Meraki (MX/vMX) and wireless technologies.
- Working knowledge of Cisco ISE.
- Practical experience with Azure Networking, including routing and Network Security Groups (NSGs).
- 5–8 years of experience in network services or a similar role.
- Strong hands-on expertise with Palo Alto technologies.
- Solid understanding of networking and security principles.
- Proven ability to troubleshoot issues across network, system, and application layers.
- Experience with monitoring tools such as SolarWinds.
- Familiarity with ITSM processes (Incident, Change, and Problem Management).
- Eligibility for UK Security Clearance.
Network Engineer in Birmingham employer: khuda technology
Contact Detail:
khuda technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Engineer in Birmingham
✨Tip Number 1
Network with industry professionals! Attend local meetups or online webinars related to network engineering. This way, we can connect with potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills in practical settings! Consider setting up a home lab or contributing to open-source projects. This hands-on experience can really impress hiring managers when we talk about our expertise during interviews.
✨Tip Number 3
Prepare for technical interviews by brushing up on your troubleshooting skills. We should practice common scenarios that might come up, especially around Palo Alto and cloud networking. Being ready to demonstrate our problem-solving abilities can set us apart!
✨Tip Number 4
Don’t forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we can tailor our approach based on the specific roles we’re interested in, making it easier to highlight our relevant experience.
We think you need these skills to ace Network Engineer in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Palo Alto and Cloud networks. We want to see how your skills match the job description, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about network engineering and how you can contribute to our team. Keep it engaging and relevant to the role.
Showcase Your Problem-Solving Skills: In your application, mention specific examples of how you've tackled complex network issues in the past. We love seeing candidates who can demonstrate their troubleshooting prowess!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at khuda technology
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Palo Alto firewalls and cloud networking services. Be ready to discuss specific scenarios where you've used these technologies, as well as any troubleshooting experiences you've had. This will show that you're not just familiar with the tools, but that you can effectively apply them in real-world situations.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve complex network issues or lead troubleshooting efforts. Think of examples from your past experience where you successfully managed incidents or outages. Practising these scenarios will help you articulate your thought process and demonstrate your problem-solving skills.
✨Show Your Passion for Networking
Let your enthusiasm for network engineering shine through during the interview. Talk about what excites you about working with advanced network technologies and how you stay updated with industry trends. This will help convey that you're not just looking for a job, but that you're genuinely invested in the field.
✨Understand the Company’s Needs
Research the company and its operations before the interview. Understand their network infrastructure and any challenges they might face. This will allow you to tailor your responses to show how your skills can directly benefit their team and help meet their SLA/SLO targets.