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- Tasks: Manage bookings, create quotes, and ensure smooth event planning for clients.
- Company: Join a family-run business with a supportive team atmosphere.
- Benefits: Competitive salary up to ÂŁ30k and opportunities for career growth.
- Why this job: Be part of exciting events and make customers' dreams come true.
- Qualifications: Strong customer service skills and proficiency in Microsoft Office.
- Other info: Dynamic role with a focus on multitasking and attention to detail.
The predicted salary is between 21600 - 36000 ÂŁ per year.
Are you looking for an exciting new role? Do you have excellent experience in Customer Service and Administration? If so, please apply now. My client is looking for an experienced Bookings Administrator to join their family business. As a Bookings Administrator, you will be working as part of a busy team; the ideal candidate will be able to work under pressure while maintaining a strong customer focus.
Key Responsibilities:
- This will be a busy role and will require good multitasking skills, excellent attention to detail and good communication skills.
- Queries are received from customers either via enquiry forms or via the telephone.
- Most clients will know what they want and it is your role to understand their needs and process the necessary administrative tasks to make sure the event happens.
- Production of accurate quotes and invoices from the system.
- You will be amending quotes and providing prices for alternative group sizes and itinerary options.
- Accurately administer all activities with the client’s suppliers.
- Using the CRM system to manage enquiries and maintain customer data.
- Ability to tailor-make and plan bespoke events as per customer requests.
- Maintain an excellent degree of industry knowledge.
- Assist with entering customer names and information accurately into the correct databases.
You will ideally have:
- Microsoft Office skills – Excel, Outlook, Word.
- Marketing and social media skills would be a bonus.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word.
Thank you.
Bookings Administrator in West Malling employer: KHR Recruitment Specialists
Contact Detail:
KHR Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bookings Administrator in West Malling
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Bookings Administrator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Practice your interview skills! Get a mate to throw some common interview questions your way, especially those related to customer service and multitasking. The more you practice, the more confident you'll feel when it’s your turn to shine.
✨Tip Number 3
Show off your skills! When you get the chance to chat with potential employers, highlight your Microsoft Office prowess and any experience with CRM systems. Make sure they know you’re the perfect fit for their busy team!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Bookings Administrator in West Malling
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is up to date and tailored to the Bookings Administrator role. Highlight your customer service and administration experience, as well as any relevant skills like Microsoft Office proficiency.
Craft a Catchy Cover Letter: If you want to stand out, include a cover letter that showcases your personality and explains why you're the perfect fit for this role. Don’t just repeat your CV; use it to tell us more about your passion for event planning and customer service.
Check Your Spelling and Grammar: Before hitting send, give your application a thorough proofread. We’re all about attention to detail, so make sure there are no typos or grammatical errors in your CV or cover letter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at KHR Recruitment Specialists
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the company and the role. Understand what a Bookings Administrator does and how it fits into the bigger picture. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Skills
Highlight your customer service and administration experience during the interview. Be ready to share specific examples of how you've successfully managed multiple tasks or resolved customer queries in the past. This will demonstrate your ability to thrive under pressure.
✨Be Detail-Oriented
Since attention to detail is crucial for this role, prepare to discuss how you ensure accuracy in your work. You might want to mention any systems or processes you use to double-check your work, especially when producing quotes and invoices.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the tools they use, like their CRM system. This shows that you're not only interested in the job but also keen to understand how you can contribute effectively.
