At a Glance
- Tasks: Service and repair advanced laser systems while providing top-notch customer support.
- Company: Established supplier of advanced laser systems with a supportive culture.
- Benefits: Company vehicle, paid expenses, mobile phone, 25 days leave, and full training.
- Other info: Flexible hours with opportunities for training and career growth.
- Why this job: Join a dynamic team and make a real impact in the tech industry.
- Qualifications: Experience with laser systems, strong communication skills, and a clean driving licence.
The predicted salary is between 30000 - 40000 € per year.
Role: Field Service Engineer
Contract Type: Permanent
Starting Salary: £Neg + Benefits + company vehicle + expenses + phone
Hours: Mon-Fri 9am-5pm (must be flexible, hours often vary, and occasional overnight stays will be required)
Area to Cover: Southwest to East of England
Our client is an established supplier and service provider of advanced laser systems and is seeking an experienced Field Service Engineer to deliver high-quality technical support to their customer base across the region.
As a Field Service Engineer, you will play a key role in ensuring the reliable performance and longevity of advanced laser systems across a diverse customer base. This includes carrying out scheduled maintenance visits, responding to technical service requests, diagnosing/resolving faults, and delivering professional on-site support and training. You will work closely with the central service team to coordinate activities while maintaining high standards of customer service.
Responsibilities:
- Attend customer sites to service and repair laser systems across a specified product range, as directed.
- Install new systems and deliver customer training.
- Confidently provide on-site training sessions.
- Complete comprehensive and accurate Service Reports for each visit, following company procedures.
- Maintain regular communication with the customer service team and reporting manager.
- Participate in training sessions and meetings at the company's head office in Kent.
- Assist with system demonstrations both at the head office and in the field.
Job Requirements:
- Proven experience servicing and maintaining advanced laser systems, with a strong understanding of relevant design software packages.
- Experience with Universal Laser Systems or equivalent US/Chinese models.
- Full, clean UK driving licence.
- Hold a LEV (Local Exhaust Ventilation) qualification.
- Strong customer service and communication skills.
What Is Offered:
- Fully stocked company vehicle
- Paid expenses, plus mobile phone and iPad
- 25 days annual leave plus bank holidays
- Full training
- Supportive and friendly working environment
- Company uniform
- Strong problem-solving abilities
Night Field Service Engineer in Wallingford employer: KHR - Recruitment Specialists
As a Night Field Service Engineer with our client, you will join a supportive and friendly work environment that prioritises employee growth and development. With a competitive salary, comprehensive benefits including a fully stocked company vehicle, and opportunities for training and advancement, this role offers a rewarding career path in the innovative field of advanced laser systems across the picturesque regions of Southwest to East England.
Contact Detail:
KHR - Recruitment Specialists Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Field Service Engineer in Wallingford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and customer service skills. Be ready to share specific examples of how you've tackled challenges in the past, especially with laser systems. Confidence is key!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We’ve got all the latest openings, and applying directly shows you’re serious about joining the team. Let’s get you that Field Service Engineer position!
We think you need these skills to ace Night Field Service Engineer in Wallingford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with advanced laser systems and any relevant qualifications, like your LEV certification. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to servicing laser systems and delivering top-notch customer service. We love a good story!
Check Your Spelling and Grammar:Before hitting send, give your application a thorough proofread. Spelling and grammar mistakes can make a bad impression. We want to see your attention to detail, so take the time to polish your application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at KHR - Recruitment Specialists
✨Know Your Stuff
Make sure you brush up on your knowledge of advanced laser systems and any relevant design software. Be ready to discuss your previous experience in servicing and maintaining these systems, as well as any specific models you've worked with.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. Think about times when you resolved issues or trained customers effectively.
✨Be Flexible and Ready for Anything
Given the nature of the job, flexibility is key. Highlight your willingness to adapt to varying hours and occasional overnight stays. Share any experiences where you successfully managed unexpected changes in your schedule.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you understand more about the company culture and expectations, especially regarding teamwork with the central service team.
