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- Tasks: Be the first point of contact for customers and resolve their enquiries.
- Company: Join a leading company in Kent with a supportive team culture.
- Benefits: Enjoy a competitive salary, comprehensive benefits, and professional development opportunities.
- Why this job: Make a real impact by delivering excellent customer service in a fast-paced environment.
- Qualifications: A proactive attitude, strong communication skills, and good IT skills are essential.
- Other info: Great opportunity for career growth in a dynamic workplace.
The predicted salary is between 24000 - 32000 £ per year.
Warehouse Administrator Location: Paddock Wood, Contract Type: Permanent Salary: 28,000 + Bens Hours: Monday to Friday 0800 to 1700
- Join a supportive team in a fast-paced environment.
- Receive training and professional development opportunities.
- Play a key role in delivering excellent customer service.
Our client is a leading company based in Kent. They are looking for a dedicated Warehouse Administrator & Customer Service Agent to join their team in Paddock Wood. This is a great opportunity to grow your skills in a supportive company that values high standards.
Position Overview
In this role, you will be based on the shop floor and will be the first point of contact for customers. You will ensure a smooth experience by handling enquiries and resolving issues efficiently. Your work directly supports the company's commitment to providing an excellent service for its clients.
Responsibilities
- Act as the first point of contact for all customers.
- Resolve customer enquiries by email, phone, and chat.
- Provide accurate information on orders and shipping.
- Collaborate with internal teams to solve customer concerns.
- Document all customer interactions and update records.
- Complete stock investigations to ensure accuracy.
- Investigate warehouse errors and suggest corrective actions.
Requirements
- A proactive and positive, can-do attitude.
- A strong customer-first approach to your work.
- Good IT skills, including Microsoft Word and Excel.
- Excellent attention to detail and a focus on accuracy.
- Strong communication skills, both written and verbal.
- A reliable and consistent work ethic.
- Warehouse experience is preferred but not essential.
Company Overview
Our client is a leader in its field, who are dedicated to improving the customer journey through excellent service and high operational standards. The organisation fosters a supportive team culture where individual contributions are recognised and valued, operating within a busy and fast-paced work environment.
Benefits
- A competitive salary of 28,000.
- A comprehensive benefits package.
- Opportunities for training and professional development.
Alongside these benefits, you will join a supportive team that values your contribution. It’s a fast-paced environment where you can develop your skills and build your career.
Warehouse and Customer Service Assistant in Tonbridge employer: KHR - Recruitment Specialists
Contact Detail:
KHR - Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse and Customer Service Assistant in Tonbridge
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Warehouse and Customer Service Assistant role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and warehouse operations. We recommend doing mock interviews with a friend or even in front of the mirror to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, highlight your proactive attitude and customer-first approach. Share specific examples from past experiences that demonstrate your problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for dedicated individuals like you to join our supportive team.
We think you need these skills to ace Warehouse and Customer Service Assistant in Tonbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Warehouse and Customer Service Assistant role. Highlight any relevant experience, especially in customer service or warehouse settings, and don’t forget to showcase your IT skills!
Craft a Catchy Cover Letter: A well-written cover letter can set you apart from the crowd. Use it to express your enthusiasm for the role and how your proactive attitude aligns with our commitment to excellent customer service.
Check Your Spelling and Grammar: Before hitting that submit button, give your application a thorough proofread. Spelling and grammar mistakes can make a bad impression, so let’s keep it professional and polished!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our supportive team!
How to prepare for a job interview at KHR - Recruitment Specialists
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about customer service, be prepared to share specific examples from your past experiences where you successfully resolved customer issues or improved their experience. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Attention to Detail
Given the importance of accuracy in this position, highlight your attention to detail during the interview. You could mention how you've handled stock investigations or managed records in previous roles. This will reassure them that you can maintain high standards in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in this role. This shows that you’re engaged and thinking about how you can contribute to their success.
