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For Companies At a Glance
- Tasks: Welcome patients, manage appointments, and support the reception team in a busy medical practice.
- Company: Friendly medical practice in Tonbridge with a professional atmosphere.
- Benefits: Part-time hours, flexible shifts, and a supportive team environment.
- Why this job: Gain valuable experience in healthcare while making a difference for patients.
- Qualifications: Experience with EMIS, strong communication skills, and a patient-focused approach.
- Other info: Perfect for students seeking part-time work in a dynamic setting.
The predicted salary is between 13 - 16 £ per hour.
Our client is a friendly and professional medical practice in Tonbridge that is looking for an experienced Medical Receptionist to join their busy team on a temporary, part‑time basis. The ideal candidate must have previous experience using the EMIS clinical system, excellent communication skills, and a strong patient‑focused approach.
Hours of Work
Key Responsibilities
- Welcoming and assisting patients in the reception area and via telephone
- Booking, amending and cancelling appointments using EMIS
- Managing clinicians’ diaries and clinic slots
- Logging patient contacts and ensuring accurate record‑keeping
- Scanning, filing, uploading documents and attaching to EMIS records
- Supporting the repeat prescription process, including data entry and printing
- Processing incoming and outgoing referrals
- Sorting and actioning clinical correspondence, hospital letters and pathology results
- Managing incoming electronic workflows and allocating tasks appropriately
- Handling patient registrations, temporary patients and changes of details
- Assisting with online access requests and verifying identification
- Responding to queries on prescriptions, test results and treatment pathways
- Preparing patient paperwork before clinics, including registration packs
- Taking messages accurately and ensuring they reach the correct clinician
- Working in accordance with confidentiality, data protection and safeguarding guidelines
- Supporting the reception team with scanning clinics, audits and general administration
Qualifications
- Proven EMIS experience
- Previous reception or administrative experience within a medical practice
- Excellent telephone manner and communication skills
- Strong accuracy and attention to detail
- Ability to remain calm under pressure
- Reliable, organised and team‑oriented
Application Process
To apply, please attach your CV and contact us with your preferred time to be reached: Morning Afternoon Evening
Part-time Medical Receptionist in Tonbridge employer: KHR - Recruitment Specialists
Contact Detail:
KHR - Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Medical Receptionist in Tonbridge
✨Tip Number 1
Make sure you know the EMIS system inside out! Brush up on your skills and be ready to talk about your experience with it during interviews. We want to see that you're confident and can hit the ground running.
✨Tip Number 2
Practice your communication skills! Whether it's face-to-face or over the phone, being able to convey information clearly is key. We suggest role-playing common scenarios with a friend to get comfortable.
✨Tip Number 3
Show us your patient-focused approach! Think of examples from your past roles where you went above and beyond for patients. We love hearing about how you made a difference in someone's day.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team!
We think you need these skills to ace Part-time Medical Receptionist in Tonbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with the EMIS clinical system and any previous roles in medical reception. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills: Since excellent communication is key, include examples of how you've effectively interacted with patients or colleagues in past roles. We love seeing those strong patient-focused approaches!
Be Detail-Oriented: Attention to detail is crucial in this role. When you write your application, make sure to showcase your accuracy in managing records and handling patient information. We appreciate a meticulous approach!
Apply Through Our Website: Don't forget to apply through our website! It makes it easier for us to review your application and get back to you. Plus, we’re excited to hear from you directly!
How to prepare for a job interview at KHR - Recruitment Specialists
✨Know Your EMIS Inside Out
Since the role requires proven EMIS experience, make sure you brush up on your skills with the system. Familiarise yourself with common tasks like booking appointments and managing clinicians’ diaries. Being able to demonstrate your proficiency will show that you're ready to hit the ground running.
✨Practice Your Communication Skills
As a Medical Receptionist, excellent communication is key. Try role-playing common scenarios with a friend or family member, such as answering patient queries or handling difficult calls. This will help you feel more confident and articulate during the interview.
✨Showcase Your Patient-Focused Approach
Think of examples from your past experience where you went above and beyond for a patient. Whether it was resolving an issue or providing exceptional service, be ready to share these stories. This will highlight your commitment to patient care, which is crucial for the role.
✨Stay Calm and Organised
The job can get busy, so it's important to convey that you can remain calm under pressure. Prepare to discuss how you manage stress and stay organised in a fast-paced environment. Sharing specific strategies or tools you use can really impress the interviewers.
