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For Companies At a Glance
- Tasks: Provide top-notch customer service and support various departments in a busy environment.
- Company: Join a well-established business in the heavy industry sector with a friendly team.
- Benefits: Enjoy a stable work schedule, hands-on experience, and a dynamic workplace.
- Why this job: Perfect for those who thrive on variety and enjoy keeping things organised.
- Qualifications: Experience in admin or customer service, strong communication, and organisational skills.
- Other info: Great opportunity for career growth in a fast-paced setting.
The predicted salary is between 28800 - 43200 £ per year.
Hours: Monday to Friday, 7:00 am – 4:00 pm
Industry: Heavy Industry
Overview
Are you a hands-on Administrator who enjoys variety in your day and thrives in a busy, down-to-earth environment? Our client, a well-established business in the heavy industry sector, is looking for an all-round Customer Service Administrator to join their friendly team based in Paddock Wood.
Responsibilities
- Providing excellent customer service to clients and suppliers, both over the phone and face-to-face
- Answering incoming calls and responding to customer enquiries promptly and professionally
- Processing orders, taking payments, and maintaining accurate records and documentation
- Recording all visitors and customers coming in and out of the site
- Supporting various departments with general administrative duties
- Liaising with people from all walks of life – from customers to drivers to production teams
- Keeping things running smoothly in a fast-paced, hands-on environment
What We’re Looking For
- Previous experience in an administrative or customer service role
- A confident communicator who’s comfortable dealing with a wide range of people
- Strong organisational skills and attention to detail
- Someone flexible, proactive, and ready to turn their hand to anything
This is a great opportunity for someone who likes to be busy, enjoys variety, and takes pride in keeping things organised. If this sounds like you, apply today – we’d love to hear from you!
Customer Service Administrator in Tonbridge employer: KHR - Recruitment Specialists
Contact Detail:
KHR - Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Tonbridge
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress the part! Make sure your outfit is professional and fits the company vibe. First impressions matter, so looking sharp can give you an edge over other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Administrator in Tonbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Customer Service Administrator role. Highlight your previous admin or customer service experience, and don’t forget to mention your strong organisational skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you’re the perfect fit for our friendly team. Keep it concise but engaging – we want to see your enthusiasm!
Be Professional Yet Approachable: When writing your application, strike a balance between professionalism and approachability. We’re looking for someone who can communicate confidently with a variety of people, so let your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity in Paddock Wood!
How to prepare for a job interview at KHR - Recruitment Specialists
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the heavy industry sector they operate in. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is all about customer service, prepare examples from your past experiences where you provided excellent service. Think of specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your capability and fit for the role.
✨Practice Common Interview Questions
Anticipate questions related to administrative tasks and customer interactions. Practise your responses to questions like 'How do you handle difficult customers?' or 'Can you describe your organisational skills?' This will help you feel more confident during the interview.
✨Be Ready for a Fast-Paced Environment
The job requires someone who thrives in a busy setting. Be prepared to discuss how you manage multiple tasks and stay organised under pressure. Share examples that highlight your flexibility and proactive approach to keeping things running smoothly.
