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For Companies At a Glance
- Tasks: Support customers by managing enquiries, processing orders, and ensuring smooth delivery.
- Company: Join a leading manufacturing firm known for innovation and growth in Aylesford, Kent.
- Benefits: Enjoy a Monday to Friday schedule with potential for career growth and development.
- Why this job: Be the vital link between customers and production, making a real impact in the industry.
- Qualifications: 1-2 years in admin, strong communication skills, and proficiency in Microsoft Office required.
- Other info: Check your CV for accuracy and submit a clean copy for best representation.
The predicted salary is between 28800 - 43200 £ per year.
Our client, a well-established leader in the manufacturing sector, is seeking a Technical Sales Administrator to join their team in Aylesford, Kent. This is an exciting opportunity to be part of a company that is driving innovation and growth in the industry.
As a Technical Sales Administrator, you will play a crucial role in providing exceptional customer service and ensuring the smooth processing of customer orders. You will be the key point of contact for customers, handling enquiries, providing accurate quotations, and managing orders from initial request through to completion.
Responsibilities- Handle customer enquiries, establish requirements, and provide accurate quotations within company timescales
- Plan customer orders, ensuring specifications and timescales are clearly communicated to both production and the customer
- Generate necessary manufacturing paperwork, including works orders, route cards, and dispatch sheets
- Track customer orders through to completion, ensuring timely processing and invoicing
- Arrange and manage customer deliveries, providing cover to other relevant departments as needed
- 1-2 years experience in an administrative role, preferably within the manufacturing/engineering industry
- Excellent communication skills, with experience in phone-based customer interaction
- Proven track record of delivering high-quality customer service
- Proficiency in Microsoft Office packages, particularly Word and Excel
- Ability to work accurately under pressure and prioritise workload effectively
- Strong attention to detail
Hours for this role are Monday to Friday 8.30 am-5 pm.
Contact Detail:
KHR Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Administrator
✨Tip Number 1
Familiarise yourself with the manufacturing sector and the specific products your potential employer offers. Understanding their offerings will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills, especially in a technical context. Be prepared to discuss how you've handled customer enquiries and provided solutions in previous roles, as this will be crucial for the Technical Sales Administrator position.
✨Tip Number 3
Practice your communication skills, particularly over the phone. Since this role involves significant phone-based interaction, being articulate and confident in your verbal communication will set you apart from other candidates.
✨Tip Number 4
Get comfortable with Microsoft Office, especially Excel and Word. You may be asked about your proficiency during the interview, so having examples of how you've used these tools in past roles can showcase your capabilities.
We think you need these skills to ace Technical Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, particularly within the manufacturing or engineering sectors. Emphasise your communication skills and any customer service achievements.
Craft a Compelling Cover Letter: Use your cover letter to explain why you are a great fit for the Technical Sales Administrator role. Mention specific skills like proficiency in Microsoft Office and your ability to manage customer orders effectively.
Highlight Relevant Experience: In both your CV and cover letter, focus on your previous roles that involved handling customer enquiries and processing orders. Provide examples of how you delivered high-quality customer service under pressure.
Proofread Your Application: Before submitting, double-check your CV and cover letter for spelling and grammar errors. A clean, professional presentation is crucial, so consider submitting a 'clean' copy of your CV in Word format as requested.
How to prepare for a job interview at KHR Recruitment Specialists
✨Know the Company
Before your interview, take some time to research the company. Understand their products, services, and recent innovations in the manufacturing sector. This will help you tailor your responses and show genuine interest in the role.
✨Highlight Relevant Experience
Make sure to emphasise your previous administrative experience, especially if it's within the manufacturing or engineering industry. Be ready to discuss specific examples of how you've handled customer enquiries and processed orders efficiently.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, prepare to showcase your phone-based customer interaction skills. You might be asked to role-play a customer scenario, so practice clear and concise communication.
✨Showcase Attention to Detail
As a Technical Sales Administrator, attention to detail is crucial. Be prepared to discuss how you ensure accuracy in your work, whether it’s in generating paperwork or tracking orders. Providing examples will strengthen your case.
