At a Glance
- Tasks: Support the operations team by scheduling installations and providing top-notch customer service.
- Company: Join a family-run security solutions provider with decades of experience.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Other info: Exciting opportunity for career growth in a dynamic office setting.
- Why this job: Be part of a growing team and make a real difference in customer satisfaction.
- Qualifications: Experience in operations or scheduling, strong communication skills, and attention to detail.
The predicted salary is between 30000 - 38000 £ per year.
An established, family‑run security solutions provider with decades of industry experience is seeking an Operations Administrator to join their growing team at their new Sevenoaks site. This is an excellent opportunity for an organised and proactive administrator with strong customer service skills and experience coordinating schedules within a service‑based environment.
Role
You will play a key role in supporting the operations team, ensuring installations, additional works, and routine maintenance visits are scheduled efficiently while delivering a high standard of customer service.
Key Responsibilities
- Sending estimates on behalf of surveyors
- Following up with customers regarding quotations and queries
- Liaising with customers via phone and email
- Processing quote and additional work acceptances
- Scheduling new installations and additional works
- Ordering equipment for approved works
- Acting as the first point of contact for incoming calls and enquiries
- Sending monthly maintenance reminders and contract renewal invoices
- Booking routine maintenance visits
- Arranging surveys for prospective clients
- Scanning, post handling and general administration
- Diary management and providing administrative support to the wider team
Candidate Profile
- Previous experience in an operations, service or scheduling role
- Confident in managing diaries and coordinating field‑based teams
- Strong telephone manner and written communication skills
- Highly organised with excellent attention to detail
Operations Administrator in Sevenoaks employer: KHR - Recruitment Specialists
Join a compassionate and dedicated team at a well-established children's residential provider in the Maidstone area, where you will have the opportunity to make a meaningful impact on the lives of vulnerable young people. With a competitive salary, generous annual leave, and a commitment to ongoing professional development, this organisation fosters a supportive work culture that prioritises employee growth and wellbeing. Enjoy the unique advantage of structured shifts and a clear career pathway within a progressive environment that values your contributions.
Contact Details:
KHR - Recruitment Specialists Recruitment Team
