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- Tasks: Lead a team of Service Engineers and manage customer service operations.
- Company: Leading manufacturing firm in Rochester with a focus on innovation.
- Benefits: Ongoing training, development opportunities, and competitive salary.
- Why this job: Make a real impact in customer service and develop your leadership skills.
- Qualifications: Experience in manufacturing and strong people management skills.
- Other info: Dynamic work environment with opportunities for career advancement.
The predicted salary is between 42000 - 84000 £ per year.
A leading manufacturing firm in Rochester is seeking an experienced Service Manager to lead their customer service department. The role involves managing a team of Service Engineers, holding profit and loss responsibility, and visiting customer sites as needed.
The ideal candidate will have manufacturing experience and strong people management skills. This position offers ongoing training and development opportunities.
Senior Service Manager, Aftersales – Production Machinery in Rochester employer: KHR - Recruitment Specialists
Contact Detail:
KHR - Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Manager, Aftersales – Production Machinery in Rochester
✨Tip Number 1
Network like a pro! Reach out to your connections in the manufacturing sector and let them know you're on the lookout for a Senior Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their products and services, especially in aftersales. This will help us tailor our responses and show that we're genuinely interested in the role.
✨Tip Number 3
Showcase your leadership skills! When discussing your experience, highlight specific examples of how you've successfully managed teams and improved customer service. We want to demonstrate that we can lead the Service Engineers effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about joining the team at this leading manufacturing firm.
We think you need these skills to ace Senior Service Manager, Aftersales – Production Machinery in Rochester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in manufacturing and people management. We want to see how your skills align with the role of Senior Service Manager, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our customer service department. Share specific examples of how you've led teams and managed projects successfully.
Showcase Your Leadership Skills: As a Senior Service Manager, strong leadership is key. In your application, highlight any relevant experiences where you’ve successfully managed teams or improved service processes. We love to see how you can inspire others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at KHR - Recruitment Specialists
✨Know Your Stuff
Make sure you brush up on your manufacturing knowledge and the specifics of production machinery. Understand the company's products and services inside out, as well as any recent developments in the industry. This will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a Senior Service Manager, you'll need to demonstrate strong people management skills. Prepare examples of how you've successfully led teams in the past, resolved conflicts, or improved team performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Profit and Loss Savvy
Since this role involves profit and loss responsibility, be ready to discuss your experience with budgeting and financial management. Think of specific instances where you’ve positively impacted a company’s bottom line and be prepared to share those stories.
✨Ask Insightful Questions
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, ongoing training opportunities, and how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
