Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team of Service Engineers and manage customer service operations.
- Company: Leading manufacturing firm in Rochester with a strong reputation.
- Benefits: Ongoing training, development opportunities, and competitive salary.
- Why this job: Make a real impact in customer service and develop your leadership skills.
- Qualifications: Manufacturing experience and strong people management skills.
- Other info: Dynamic work environment with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
A leading manufacturing firm in Rochester is seeking an experienced Service Manager to lead their customer service department. In this role, you will manage a team of Service Engineers, hold profit and loss responsibility, and visit customer sites as needed.
The ideal candidate should have manufacturing experience and strong people management skills. This position offers ongoing training and development opportunities.
Senior Aftersales Service Manager – Production Machinery in Rochester employer: KHR Recruitment Specialists
Contact Detail:
KHR Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Aftersales Service Manager – Production Machinery in Rochester
✨Tip Number 1
Network like a pro! Reach out to your connections in the manufacturing industry and let them know you're on the lookout for a Senior Aftersales Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, and think about how your experience aligns with their needs. We want you to showcase your people management skills and how you can lead a team of Service Engineers effectively.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications all in one place!
We think you need these skills to ace Senior Aftersales Service Manager – Production Machinery in Rochester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in manufacturing and people management. We want to see how your skills align with the role of a Senior Aftersales Service Manager, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our customer service department. Share specific examples of your leadership and profit and loss management experience.
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. We love to see quantifiable results, so if you’ve improved customer satisfaction or increased profits, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at KHR Recruitment Specialists
✨Know Your Stuff
Make sure you brush up on your manufacturing knowledge and understand the specific machinery the company deals with. Being able to discuss industry trends and challenges will show that you're not just a candidate, but a potential leader in their service department.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you improved team performance or resolved conflicts. This will demonstrate your strong people management skills, which are crucial for this role.
✨Profit and Loss Savvy
Since you'll hold profit and loss responsibility, be ready to discuss your experience with budgeting and financial management. Bring examples of how you've positively impacted a company's bottom line through effective service strategies.
✨Be Customer-Centric
Highlight your approach to customer service and how you ensure client satisfaction. Prepare to share stories about how you've turned challenging customer interactions into positive outcomes, as this will resonate well with the company's focus on service excellence.
