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- Tasks: Provide exceptional customer service and manage customer orders from start to finish.
- Company: Join a leading manufacturing company driving innovation in Aylesford, Kent.
- Benefits: Competitive salary, supportive team environment, and Monday to Friday hours.
- Why this job: Be the key contact for customers and make a real impact in their experience.
- Qualifications: 1-2 years in admin, strong communication skills, and proficiency in Microsoft Office.
- Other info: Dynamic role with opportunities for growth in a thriving industry.
The predicted salary is between 28800 - 43200 £ per year.
Our client, a well-established leader in the manufacturing sector, is seeking a Technical Sales Administrator to join their team in Aylesford, Kent. This is an exciting opportunity to be part of a company that is driving innovation and growth in the industry. As a Technical Sales Administrator, you will play a crucial role in providing exceptional customer service and ensuring the smooth processing of customer orders. You will be the key point of contact for customers, handling enquiries, providing accurate quotations, and managing orders from initial request through to completion.
Responsibilities
- Handle customer enquiries, establish requirements, and provide accurate quotations within company timescales
- Plan customer orders, ensuring specifications and timescales are clearly communicated to both production and the customer
- Generate necessary manufacturing paperwork, including works orders, route cards, and dispatch sheets
- Track customer orders through to completion, ensuring timely processing and invoicing
- Arrange and manage customer deliveries, providing cover to other relevant departments as needed
Requirements
- 1-2 years experience in an administrative role, preferably within the manufacturing/engineering industry
- Excellent communication skills, with experience in phone-based customer interaction
- Proven track record of delivering high-quality customer service
- Proficiency in Microsoft Office packages, particularly Word and Excel
- Ability to work accurately under pressure and prioritise workload effectively
- Strong attention to detail
Hours for this role are Monday to Friday 8.30 am-5 pm.
Technical Sales Administrator in Kent employer: KHR Recruitment Specialists
Contact Detail:
KHR Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Administrator in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the manufacturing and engineering sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, and be ready to discuss how your skills can help them drive innovation. We want you to shine!
✨Tip Number 3
Practice your communication skills. Since this role involves handling customer enquiries, being articulate and confident on the phone is key. Role-play with a friend if you need to!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way.
We think you need these skills to ace Technical Sales Administrator in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Sales Administrator role. Highlight your experience in administrative roles, especially within manufacturing or engineering, and showcase your communication skills.
Craft a Catchy Cover Letter: A cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific skills and experiences that align with the job description, and don’t forget to express your enthusiasm for the company.
Check Your Spelling and Grammar: Before hitting 'send', give your application a thorough proofread. Spelling and grammar mistakes can make a bad impression, so take the time to ensure everything is spot on. We want to see your attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at KHR Recruitment Specialists
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their products, services, and recent innovations in the manufacturing sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Master the Job Description
Familiarise yourself with the responsibilities and requirements listed in the job description. Be ready to discuss how your previous experience aligns with these tasks, especially your customer service skills and administrative experience. Prepare specific examples that demonstrate your ability to handle enquiries and manage orders.
✨Practice Your Communication Skills
Since this role involves a lot of phone-based customer interaction, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with answering questions on the spot.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the team dynamics, the company's future projects, or how success is measured in the Technical Sales Administrator role. This shows that you're engaged and serious about the opportunity.
