At a Glance
- Tasks: Schedule routine service and maintenance for the fleet while handling customer queries.
- Company: KHR is a leading local business in Maidstone focused on customer service excellence.
- Benefits: Enjoy 21 days annual leave plus bank holidays and free on-site parking.
- Other info: Position requires working 5 days a week, including every other Saturday.
- Why this job: This part-time role offers flexibility and a better work-life balance.
- Qualifications: Experience in planning and scheduling, ideally from the motor industry.
The predicted salary is between 13.25 - 13.25 £ per hour.
Let KHR help you find the perfect candidate for a Service Coordinator in Maidstone at £13.25ph.
Hours: Part-time, 5 days a week for 6 hours a day between 7AM-5PM. Every other Saturday 7AM-12PM.
Do you have experience in planning and scheduling? Are you looking for a better work-life balance? We are working with a leading local business who are looking for a part-time Service Coordinator with experience ideally from the Motor industry.
As the first point of contact for all customer queries, you will use your experience, knowledge and customer service skills to offer advice and find solutions.
Main Responsibilities
- Scheduling Routine Service and Maintenance for the fleet
- Handling Customer Queries
- Advising customers on which options will fit their needs
- Maintaining Databases and In-house Systems (SAGE)
- Planning of fleet hire
- High attention to detail and time management
- Great Written and verbal skills
- High level of communication
Benefits
- 21 days Annual leave Plus Bank Holidays
- Company Pension
- Free On-Site Parking
- Flexibility around hours within the required schedule
If this sounds like you please get in touch today!
Service Coordinator in Kent employer: KHR - Recruitment Specialists
KHR, located in Maidstone, offers a supportive environment with a focus on customer service. Employees enjoy benefits like a company pension and flexible hours, making it an attractive workplace for those seeking balance.
Contact Details:
KHR - Recruitment Specialists Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator in Kent
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like KHR - Recruitment Specialists and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at KHR - Recruitment Specialists and let us see your personality shine through!
We think you need these skills to ace Service Coordinator in Kent
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and KHR - Recruitment Specialists.
Get Familiar with Our Brand:Before applying, take some time to learn about KHR - Recruitment Specialists and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at KHR - Recruitment Specialists
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress KHR - Recruitment Specialists.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which KHR - Recruitment Specialists will surely appreciate.
