At a Glance
- Tasks: Support customers and manage daily admin tasks in a dynamic environment.
- Company: Join a friendly team in Tonbridge with free parking.
- Benefits: Earn £13.50 per hour, enjoy 20 days holiday plus a volunteering day.
- Other info: Perfect for students looking to balance work and studies.
- Why this job: Gain valuable experience in customer service and operations while working flexibly.
- Qualifications: Strong organisational skills and a proactive attitude are essential.
The predicted salary is between 27000 - 28000 € per year.
Location: Tonbridge, Kent (Free Parking available)
Salary: £13.50 per hour
Benefits: 20 days holiday + bank holidays (pro rata), 1 volunteering day per year.
We’re seeking a proactive and organised Part‑Time Customer Service Administrator to join a team in Tonbridge. This is a varied and rewarding position where you’ll play a key role in supporting customers, maintaining operations, and helping drive business growth.
Responsibilities
- Managing day‑to‑day administrative operations
- Handling customer service enquiries professionally and confidently
- Maintaining accurate records, documentation, and internal systems
- Supporting logistics and operational activities
- Liaising with clients, suppliers, and internal teams
- Contacting existing customers to gather feedback and identify further business opportunities
- Building positive client relationships and encouraging repeat business
- Escalating issues where appropriate
- Opening and closing client files
- Coordinating with accounts to ensure VAT returns are submitted on time
- Supporting credit control responsibilities
- Carrying out any other duties consistent with the role
Qualifications
- Strong organisational and time‑management skills
- Professional communication skills and a confident telephone manner
- Ability or willingness to support bookkeeping and credit control tasks
- Comfortable learning new systems and processes
- Proactive, adaptable, and solution‑driven attitude
- Basic IT knowledge
- Confidence in handling rejection and turning challenging conversations into opportunities
Benefits
- Supportive and friendly team environment
- Flexible, part‑time working arrangement
- Opportunity to build experience across administration, customer service, and operations
- Free on‑site parking
- Generous holiday allowance (pro rata) plus a dedicated volunteering day
Part-Time Customer Service Administrator in Kent employer: KHR - Recruitment Specialists
Join our supportive and friendly team in Tonbridge as a Part-Time Customer Service Administrator, where you will enjoy a flexible working arrangement and the opportunity to develop your skills across administration, customer service, and operations. With generous holiday allowances, free on-site parking, and a commitment to employee growth through varied responsibilities, we offer a rewarding environment for those looking to make a meaningful impact while balancing work and life.
Contact Detail:
KHR - Recruitment Specialists Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Customer Service Administrator in Kent
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions shows that you’re engaged and eager to learn more about the role and the company culture.
✨Tip Number 4
After the interview, send a quick thank-you email. It’s a nice touch that keeps you on their radar and reinforces your interest in the position. Plus, it’s just good manners!
We think you need these skills to ace Part-Time Customer Service Administrator in Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your organisational skills and customer service experience. We want to see how you can bring your unique flair to the role, so don’t be shy about showcasing your relevant achievements!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team in Tonbridge. Share specific examples of how you've handled customer enquiries or managed administrative tasks in the past.
Show Off Your Communication Skills:Since this role involves liaising with clients and internal teams, make sure your application reflects your professional communication style. We love a confident telephone manner, so let that shine through in your writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – just what we’re looking for!
How to prepare for a job interview at KHR - Recruitment Specialists
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Part-Time Customer Service Administrator. Familiarise yourself with the key tasks like handling customer enquiries and maintaining records. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role requires professional communication, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer interactions in the past. This will showcase your confident telephone manner and ability to build positive client relationships.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and stay organised. Think of specific instances where your organisational skills made a difference in your previous roles. This is crucial for managing day-to-day operations and supporting logistics effectively.
✨Prepare for Problem-Solving Scenarios
Expect questions about how you would handle challenging situations or customer complaints. Prepare a few examples where you turned a difficult conversation into a positive outcome. This will highlight your proactive and solution-driven attitude, which is essential for this role.
