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- Tasks: Be the go-to person for customer enquiries and drive sales opportunities.
- Company: Join a leading European manufacturer focused on sustainability.
- Benefits: Enjoy a 10% annual bonus, 25 days holiday, and wellbeing days.
- Why this job: Make a real impact in customer service and sales while growing your career.
- Qualifications: Experience in sales support or customer service with strong communication skills.
- Other info: Collaborative team culture with a focus on continuous improvement.
The predicted salary is between 28800 - 48000 £ per year.
Our client, a leading European manufacturer of sustainable products, is looking for a dedicated Account Executive to join their team in Aylesford. This is a great opportunity to play a key role in their customer service and sales operations, contributing directly to the company’s continued growth and success.
Position Overview: As an Account Executive, you will be the first point of contact for customers, distributors, and contractors. Your role is central to providing an excellent customer experience. You will manage incoming enquiries, process orders, and proactively engage with existing customers to identify new sales opportunities, ensuring a smooth and efficient service from start to finish.
Responsibilities:
- Serve as the main contact for all customer enquiries by phone and email.
- Process customer orders accurately using the company’s ERP system.
- Proactively follow up with customers regarding their orders and requirements.
- Use CRM data to identify and target sales opportunities.
- Collaborate with internal teams to ensure on-time deliveries.
- Support the external sales team with quotations and projects.
- Maintain accurate and up-to-date records in the CRM system.
- Contribute ideas to improve customer service and efficiency.
Requirements:
- Proven experience in a sales support or customer service role.
- Excellent written and verbal communication skills.
- Strong attention to detail and a high level of accuracy.
- Proficient with CRM/ERP systems and Microsoft Office, especially Excel.
- A proactive and solution-focused approach to solving problems.
- Ability to prioritise tasks in a fast-paced environment.
- A team player with strong organisational skills.
Benefits:
- Annual 10% bonus
- 25 days holiday plus bank holidays
- Wellbeing days or membership
- Company pension scheme
- Excellent working hours (8am-5pm Mon-Thurs, 8am-2.30pm Fri)
Alongside these benefits, you will join a collaborative and positive team. This company fosters a culture of continuous improvement and supports its employees to achieve great results together.
Account Executive in Kent employer: KHR Recruitment Specialists
Contact Detail:
KHR Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Account Executive role, and who knows? They might just have the inside scoop on openings that aren't advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your experience aligns with their needs, especially in customer service and sales operations. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be an awesome addition to their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you a leg up in the process. So, get your application in and let’s land that job together!
We think you need these skills to ace Account Executive in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Executive role. Highlight your experience in sales support or customer service, and don’t forget to showcase your communication skills. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: A cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed customer enquiries or identified sales opportunities in the past.
Check Your Spelling and Grammar: Before hitting that submit button, give your application a thorough proofread. Spelling and grammar mistakes can make a bad impression, so let’s keep it professional. We’re all about attention to detail here at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at KHR Recruitment Specialists
✨Know Your Product
Before the interview, make sure you understand the sustainable products the company offers. Research their features, benefits, and how they stand out in the market. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
As an Account Executive, communication is key. Prepare examples of how you've effectively handled customer enquiries or resolved issues in previous roles. Practise articulating these experiences clearly, as this will demonstrate your ability to engage with customers and internal teams.
✨Familiarise Yourself with CRM/ERP Systems
Since the role involves using CRM and ERP systems, brush up on your skills with these tools. If you have experience with specific software, be ready to discuss it. If not, consider doing a quick online tutorial to get familiar with common functionalities.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company's culture, team dynamics, and growth opportunities. This shows that you're not only interested in the position but also in how you can contribute to the company's success.
