Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Process customer orders, handle inquiries, and maintain customer files.
- Company: Join a leading independent distributor known for exceptional service worldwide.
- Benefits: Earn ÂŁ12.11 per hour with flexible part-time hours, Monday to Friday.
- Why this job: Be part of a motivated team that values high-quality customer service and strong relationships.
- Qualifications: Previous experience in customer service or logistics is preferred; must be IT literate.
- Other info: Perfect for high school and college students looking for part-time work.
Customize Consent Preferences
Always Active
Let KHR help you find the perfect job candidate
Customer Service / Order Processor (Part-time)
Customer Service / Order Processor (Part-Time)
Paddock Wood
ÂŁ12.11 per hour
Monday to Friday part-time 20hpw
This a great opportunity to work for a leading independent distributor that offers a complete distribution service which includes order processing, invoicing, picking & packing, credit control & cash collection, bulk storage and stock management.
They aim to offer an exceptionally high-quality service to all their customers all over the world and are looking for a like-minded, commercially aware, IT Literate motivated customer service professional to join their team.
Roles and Responsibilities:
– Process orders are received via the website, phone, electronic transmission, fax and email
– Answering customers’ phone calls (enquiries, orders, queries)
– Processing trade & private orders onto the sales ledger
– Customer file maintenance, including the creation of new accounts
– File maintenance, including creating new records
– Correspondence with customers and publishers (mainly via email)
– The input of daily dispatch information into the system
– Downloading Amazon orders and website orders into the system
– Sending customer proformas & quotations
– Dealing with customer credit claims and raising credit notes
– Calling carriers to find out the whereabouts of parcels
– Produce weekly dispatch & sales reports
– Liaising with client publishers regarding queries, orders and advice required
The ideal candidate will have previous experience in a similar role, have the ability to build strong relationships with colleagues, customers and other third parties, be computer literate, and preferably have experience working in logistics/dispatch.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…
Become part of our in-house talent pool and be in the first place our team of Consultants search.
- *
- *
- *
- *
- Preferred time to be contacted:
- Morning
- Afternoon
- Evening
- Attach Your CV *
Are you an Employer?
KHR understand how important it is to find the right person, team fit, work ethic and skill set for your company.
KHR were extremely helpful throughout the recruitment process, keeping me updated on the current status of my application, answering all queries I had…
Just wanted to send you a quick note to let you know that I handed my notice in today so I\’m all set for my start with. Thank you so much for all of y…
I highly recommend KHR. They are excellent at reading your skills and personality attributes and finding the perfect fit. They are thorough in communi…
KHR were extremely helpful throughout the recruitment process, keeping me updated on the current status of my application, answering all queries I had…
Just wanted to send you a quick note to let you know that I handed my notice in today so I\’m all set for my start with. Thank you so much for all of y…
#J-18808-Ljbffr
Contact Detail:
KHR - Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service / Order Processor (Part-time)
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will help you answer customer queries more effectively and demonstrate your enthusiasm for the role during any interviews.
✨Tip Number 2
Brush up on your IT skills, especially in order processing systems and customer relationship management software. Being comfortable with technology will show that you're ready to hit the ground running in this part-time position.
✨Tip Number 3
Practice your communication skills, both verbal and written. Since you'll be dealing with customers via phone and email, being able to convey information clearly and professionally is crucial.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can give you an edge in your application and interview process.
We think you need these skills to ace Customer Service / Order Processor (Part-time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and order processing. Focus on skills like IT literacy, communication, and relationship building, as these are crucial for the role.
Craft a Compelling Cover Letter: Use your cover letter to explain why you're a great fit for this part-time position. Mention specific experiences that demonstrate your ability to handle customer inquiries and process orders efficiently.
Check for Errors: Before submitting your application, proofread your CV and cover letter for any spelling or grammatical errors. A clean and professional presentation can make a significant difference.
Follow Application Instructions: Ensure you follow all application instructions provided by KHR. If they request a 'clean' copy of your CV without graphics, be sure to include that along with your application.
How to prepare for a job interview at KHR - Recruitment Specialists
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Customer Service / Order Processor. Familiarise yourself with order processing, customer queries, and the logistics involved. This will help you answer questions confidently and show your genuine interest in the position.
✨Demonstrate Your IT Skills
Since the role requires being IT literate, be prepared to discuss your experience with relevant software and systems. If you have used any order processing or customer management tools, mention them and explain how they helped you in previous roles.
✨Showcase Your Communication Skills
As you'll be dealing with customers and colleagues regularly, highlight your ability to communicate effectively. Prepare examples of how you've handled customer inquiries or resolved issues in the past, showcasing your problem-solving skills.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you're not only interested in the job but also in how you can contribute to their success.
