At a Glance
- Tasks: Coordinate schedules and support the team in delivering top-notch customer service.
- Company: Join a leading Repairs and Maintenance business with a supportive culture.
- Benefits: Enjoy 25 days holiday, healthcare, and a pension scheme.
- Other info: Monday to Friday hours with great career progression opportunities.
- Why this job: Be part of a dynamic team making a real difference in customer satisfaction.
- Qualifications: Strong customer service skills and ability to multitask under pressure.
The predicted salary is between 28500 - 28500 £ per year.
Location: West Malling, Kent
Salary: Up to £28,500 per annum + Excellent Benefits
Our client is a leading Repairs and Maintenance business based in Wrotham. They are seeking a full-time, permanent Business Support Coordinator to join their team. The role provides high-quality service levels to customers and supports an internal team.
Responsibilities
- Maintain internal CRM and call logging systems with updated information
- Liaise with customers regarding reactive maintenance issues, and schedule contractors to complete work on time and within budget
- Support Project Managers with the production of quotes, placing subcontractor orders, purchasing, and ensuring all necessary access permits are obtained for jobs
Qualifications
- Excellent customer service, organisational and administration skills
- Excellent telephone manner, confidence, and enthusiasm
- Excellent IT skills
- Experience in multi-tasking and working to tight deadlines
- An excellent team player with experience in delivering high standards of customer service
Benefits
- Hours: Monday to Friday 8am-5pm on-site at their office in Wrotham
- Benefits include 25 days holiday plus bank holidays, with additional days at 3, 5, 10 and 15 years, a pension scheme, and healthcare.
Business Support Coordinator – Scheduling employer: KHR - Recruitment Specialists
As a leading Repairs and Maintenance business located in the picturesque West Malling, Kent, we pride ourselves on fostering a supportive and dynamic work environment. Our commitment to employee growth is reflected in our comprehensive benefits package, which includes generous holiday allowances, a pension scheme, and healthcare, ensuring that our team members feel valued and motivated. Join us to be part of a collaborative culture where your contributions directly impact our success and customer satisfaction.
Contact Details:
KHR - Recruitment Specialists Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Coordinator – Scheduling
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Business Support Coordinator role, and who knows? They might just have the inside scoop on openings.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially since they focus on customer service and teamwork. Practise common interview questions and think about how your skills match what they're looking for.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple tasks or tight deadlines in the past. This will demonstrate that you can handle the fast-paced environment they’re offering.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Business Support Coordinator – Scheduling
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service and organisational skills, as these are key for the Business Support Coordinator role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've successfully managed scheduling or supported teams in the past.
Show Off Your IT Skills:Since the role involves maintaining CRM and call logging systems, mention any relevant software or tools you’re familiar with. This will show us that you’re ready to hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at KHR - Recruitment Specialists
✨Know Your Stuff
Before the interview, make sure you understand the role of a Business Support Coordinator. Familiarise yourself with CRM systems and the importance of scheduling in repairs and maintenance. This will show that you're genuinely interested and prepared.
✨Show Off Your Customer Service Skills
Since this role involves liaising with customers, be ready to share examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or went above and beyond for a client.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage multiple tasks and deadlines. You might want to bring up tools or methods you use to stay organised, especially when dealing with scheduling and project management.
✨Ask Smart Questions
At the end of the interview, have a few questions ready about the company culture or the team you'll be working with. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
