At a Glance
- Tasks: Support claims management by handling calls, data entry, and various admin tasks.
- Company: Join a leading insurance claims loss adjusting company making a positive impact.
- Benefits: Enjoy a permanent position with opportunities for career growth.
- Why this job: Be part of a dedicated team and develop your skills in a supportive environment.
- Qualifications: Attention to detail, strong customer service skills, and proficiency in data entry required.
- Other info: Experience with phone systems is preferred; adapt to the team's needs.
The predicted salary is between 19800 - 23800 £ per year.
Location: West Malling Contract Type: Permanent Salary: £23,800 Our client, a leading insurance claims loss adjusting company, is seeking a detail-oriented Administrator to join their dedicated team in West Malling. This is an excellent opportunity for an individual with strong administrative skills to make a positive impact while growing their career with an industry pioneer. Position Overview As an Administrator, you will play a vital role in supporting the company's mission to provide efficient and caring claims management services. Your attention to detail and organisational skills will be key in managing data entry, correspondence, and various administrative tasks. Responsibilities Handle incoming calls using the BT phone system, providing excellent customer service and transferring calls as needed Perform accurate data entry into the company's CRM system, maintaining detailed records Manage incoming and outgoing post, ensuring timely processing and distribution Liaise with Courts and other relevant parties to facilitate claims processing Assist with ad-hoc administrative tasks as required, adapting to the needs of the team Requirements Excellent attention to detail, particularly when handling personal information Strong customer service skills with the ability to communicate clearly and empathetically Proficiency in data entry Experience with phone systems is preferred Ability to prioritise tasks and work eff…
Administrator - Insurance employer: KHR Recruitment Specialists
Contact Detail:
KHR Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - Insurance
✨Tip Number 1
Familiarize yourself with the insurance industry and claims management processes. Understanding the basics will help you speak confidently about the role and demonstrate your genuine interest during the interview.
✨Tip Number 2
Practice your customer service skills by engaging in role-play scenarios. This will prepare you to handle calls effectively and showcase your ability to communicate clearly and empathetically, which is crucial for this position.
✨Tip Number 3
Get comfortable with data entry and CRM systems. If you have access to similar software, practice entering data accurately and efficiently to demonstrate your proficiency during the interview.
✨Tip Number 4
Highlight your organizational skills by preparing examples of how you've managed multiple tasks or projects in the past. Being able to prioritize effectively is key for this role, so be ready to discuss your strategies.
We think you need these skills to ace Administrator - Insurance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative skills and experience relevant to the insurance industry. Emphasize your attention to detail and customer service abilities, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your skills align with the responsibilities listed in the job description.
Highlight Relevant Experience: In your application, focus on any previous roles where you managed data entry, handled customer inquiries, or performed administrative tasks. This will demonstrate your capability to excel in the Administrator role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at KHR Recruitment Specialists
✨Showcase Your Attention to Detail
As an Administrator in the insurance sector, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped avoid errors or improved processes.
✨Demonstrate Customer Service Skills
Since the role involves handling calls and providing customer service, think of scenarios where you successfully resolved customer issues. Highlight your ability to communicate clearly and empathetically during these situations.
✨Familiarize Yourself with CRM Systems
The job requires proficiency in data entry into a CRM system. If you have experience with similar systems, be ready to talk about it. If not, research common CRM tools and express your willingness to learn quickly.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you prioritize tasks. Prepare to discuss how you would handle multiple administrative tasks under tight deadlines, showcasing your organizational skills.