Account Handler

Account Handler

Maidstone Full-Time 28800 - 43200 ÂŁ / year (est.) No home office possible
K

At a Glance

  • Tasks: Support clients and insurers, negotiate renewals, and assist in broking new clients.
  • Company: Join a leading insurance provider known for tailored solutions across various sectors.
  • Benefits: Enjoy hybrid working options after training and comprehensive support for your professional growth.
  • Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in the insurance industry.
  • Qualifications: 2 years of broking experience, strong communication skills, and a drive to succeed are essential.
  • Other info: Opportunity for ongoing training and development, with a focus on compliance and client care.

The predicted salary is between 28800 - 43200 ÂŁ per year.

A fantastic opportunity has arisen for an experienced Account Handler to join a premier insurance provider that offers comprehensive, tailored solutions for businesses and individuals across various sectors. Their services cover extensive risk management and personal cover, designed to address diverse needs.

Hours 9 – 5 (Monday to Friday)

If you have circa 2 years worth of experience in a similar role to Account Handler and a desire to learn then the company will offer you all the support and training you will need.

– Address client and insurer requests promptly, exceeding service standards and following Company procedures.
– Negotiate renewals with insurers to achieve favourable outcomes for clients, maintaining
high renewal retention rates.
– Conduct active housekeeping, issuing client invoices promptly, and addressing outstanding activities.
– Ensure prompt debiting of renewals, and new business and actively participate in setting
up finance agreements, promptly addressing any account queries.
– Assist Account Executives in broking and placing new clients, contributing to overall team
success.
– Identify and pursue cross-selling and upselling opportunities for appropriate products to
existing clients.
– Deliver superior service by keeping promises, meeting deadlines, and ensuring professional
communication.
– Contribute to developing and implementing operational improvements company-wide.
– Maintain files appropriately for easy accessibility by others and assist colleagues with their workload as needed.
– Comply with regulatory requirements, and industry codes of practice, including the CII Code of
Ethics, and the Company’s procedures and rules.
– Always ensure fair treatment of clients and manage potential conflicts of interest.
– Maintain and develop personal knowledge and skills through Continuing Professional Development (CPD), internal and external training sessions, and staying updated on technical, legal, and market developments.

Candidate profile –

– A minimum of 2 years of broking experience
– Knowledge of Property, Package Policies and Contractors All Risk, Commercial Combined.
– Strong interpersonal skills and excellent communication skills, particularly over the phone
– The ability to work efficiently under pressure and prioritise your workload.
– Excellent planning, organisational and time management skills
– Be a good team player with a drive to succeed.
– Negotiation skills
– Acts compliantly with a good understanding of regulatory requirements.
– IT literate with client systems and Microsoft packages
– Ideally, be qualified to Cert CII level or be prepared to attain this with support from the business.
– Delegated Authorities – Understand the responsibilities inherent in acting on insurers’ behalf and implementing whilst ensuring compliance with regulations and insurer agreements.

This is an excellent opportunity and there will be the opportunity to work hybrid after a period of training.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…

Become part of our in-house talent pool and be in the first place our team of Consultants search.

  • Preferred time to be contacted:
    • Morning
    • Afternoon
    • Evening
  • Attach Your CV *
Are you an Employer?

KHR understand how important it is to find the right person, team fit, work ethic and skill set for your company.

KHR were extremely helpful throughout the recruitment process, keeping me updated on the current status of my application, answering all queries I had…

Just wanted to send you a quick note to let you know that I handed my notice in today so I\’m all set for my start with. Thank you so much for all of y…

I highly recommend KHR. They are excellent at reading your skills and personality attributes and finding the perfect fit. They are thorough in communi…

KHR were extremely helpful throughout the recruitment process, keeping me updated on the current status of my application, answering all queries I had…

Just wanted to send you a quick note to let you know that I handed my notice in today so I\’m all set for my start with. Thank you so much for all of y…

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Account Handler employer: KHR - Recruitment Specialists

Join a premier insurance provider that prioritises employee development and offers a supportive work culture. With comprehensive training opportunities, a commitment to professional growth, and a hybrid working model after training, this company ensures that you can thrive in your role as an Account Handler while enjoying a balanced work-life environment.
K

Contact Detail:

KHR - Recruitment Specialists Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Handler

✨Tip Number 1

Familiarise yourself with the specific insurance products mentioned in the job description, such as Property and Contractors All Risk policies. This knowledge will not only help you during interviews but also demonstrate your commitment to understanding the role.

✨Tip Number 2

Brush up on your negotiation skills, as this role requires negotiating renewals with insurers. Consider role-playing scenarios with a friend or colleague to practice your approach and responses.

✨Tip Number 3

Network with professionals in the insurance industry, especially those who work as Account Handlers. Attend industry events or join relevant online forums to gain insights and potentially get referrals.

✨Tip Number 4

Prepare to discuss how you handle pressure and prioritise tasks, as these are key skills for the role. Think of specific examples from your past experience that showcase your ability to manage multiple responsibilities effectively.

We think you need these skills to ace Account Handler

Client Relationship Management
Negotiation Skills
Attention to Detail
Time Management
Organisational Skills
Interpersonal Skills
Communication Skills
Regulatory Compliance Knowledge
IT Literacy
Cross-Selling and Upselling Techniques
Problem-Solving Skills
Team Collaboration
Financial Acumen
Adaptability
Continuing Professional Development (CPD)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience as an Account Handler. Focus on your skills in risk management, client communication, and negotiation, as these are key for the role.

Craft a Compelling Cover Letter: Use your cover letter to explain why you're a great fit for this position. Mention your two years of broking experience and how it aligns with the company's needs. Be sure to express your eagerness to learn and grow within the company.

Highlight Relevant Skills: In both your CV and cover letter, emphasise your strong interpersonal skills, ability to work under pressure, and proficiency with client systems and Microsoft packages. These are crucial for success in the role.

Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A clean, professional application will make a positive impression on the hiring team.

How to prepare for a job interview at KHR - Recruitment Specialists

✨Showcase Your Experience

With a minimum of 2 years in a similar role, be ready to discuss specific examples of your past work. Highlight your experience with Property, Package Policies, and Contractors All Risk, as well as any successful negotiations you've conducted.

✨Demonstrate Strong Communication Skills

As an Account Handler, excellent communication is key. Prepare to showcase your interpersonal skills, especially over the phone. Consider practicing common interview questions with a friend to refine your responses.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities and how you handle client requests. Think of scenarios where you exceeded service standards or resolved conflicts, and be ready to share these stories.

✨Understand Regulatory Requirements

Familiarise yourself with the CII Code of Ethics and other relevant regulations. Being able to discuss compliance knowledge will demonstrate your commitment to ethical practices in the insurance industry.

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