Product Support Specialist - Coach Bus Industry - Fully Remote/Home-Based - Flexible Hours - Full Product Training Provided Are you experienced in the coach and bus industry and confident speaking to drivers and operators over the phone? Do you have the ability and confidence to learn about a product and understand how it works? We are looking for a Product Support Specialist to join our client's team, providing first-class product support to coach and bus operators across the UK. This is a fully remote, home-based role where you will become an expert on our product and support customers with their day-to-day queries, helping them get the most from the system. The Role You will be the first point of contact for coach and bus operators who need help using the product. You'll listen to their problems, understand what they are trying to achieve, and guide them towards the right solution. You do not need to be an expert from day one - full training on the product will be provided. What we do need is someone who is confident in their ability to learn the product, understand how it works and explain it clearly to customers. The device is pretty plug-and-play, so there are only three areas of support required: - Helping customers through the device menu - Helping customers use the web interface to program it - Troubleshooting connections with PA systems...
Product Support Specialist - Coach & Bus Industry in Kent employer: KHR Recruitment Specialists Careers
Join a leading international manufacturing organisation that values innovation and employee development, offering a collaborative work culture on the outskirts of Maidstone. As a Mechanical Engineer, you will benefit from a competitive salary, a £5,000 completion bonus, and opportunities for professional growth while contributing to vital projects that enhance equipment reliability and operational efficiency. This role not only allows you to make a meaningful impact but also fosters a supportive environment where your expertise is recognised and rewarded.
Contact Details:
KHR Recruitment Specialists Careers Recruitment Team
