Interim Operations Manager
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Location: Chatham
Rate: £31-£32 per hour
Contract: Interim, minimum 3 months, with potential for a permanent opportunity
Hours: Full-time, with flexibility to support a 24/7 operation
Are you an experienced Operations Manager with strong people leadership skills and a background in complex, shift-based or 24/7 environments?
We are seeking a hands-on, credible and confident Interim Operations Manager to lead and strengthen a busy 24/7 operation in Chatham. This is an initial three-month interim assignment, with the potential to transition into a permanent position for the right candidate.
You will play a key role in providing visible leadership, improving management consistency and strengthening operational performance across three essential service areas.
This is a people-focused operational leadership role. You do not need to be a technical expert in every service. Strong operational management, people leadership, and the ability to make a tangible difference quickly matter most.
The Role
Joining an established operation, you will work closely with the existing Shift Manager and wider team, drawing on their technical expertise while providing clear operational oversight, structure and accountability.
Your initial focus will be to understand the operation, identify key priorities and introduce practical improvements that strengthen performance, team engagement and service delivery.
Key responsibilities will include:
- Providing visible and confident leadership across operational teams and shifts.
- Strengthening people management, performance management and management consistency.
- Establishing clear expectations, accountability and effective management routines.
- Managing performance, conduct, attendance and capability issues in partnership with HR.
- Reviewing workforce deployment, shift arrangements and management cover.
- Improving communication and handovers across the 24/7 operation.
- Monitoring performance against KPIs, SLAs and service standards.
- Identifying and managing operational risks, incidents and service issues.
- Maintaining a strong focus on health and safety, safeguarding and service resilience. xgikmsk
- Working collaboratively with technical specialists and internal stakeholders.
- Identifying and embedding practical improvements to service quality, ...
Interim Operations Manager in Gillingham employer: KHR Recruitment Specialists Careers
Join a leading international manufacturing organisation that values innovation and employee development, offering a collaborative work culture on the outskirts of Maidstone. As a Mechanical Engineer, you will benefit from a competitive salary, a £5,000 completion bonus, and opportunities for professional growth while contributing to vital projects that enhance equipment reliability and operational efficiency. This role not only allows you to make a meaningful impact but also fosters a supportive environment where your expertise is recognised and rewarded.
Contact Details:
KHR Recruitment Specialists Careers Recruitment Team
