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For Companies At a Glance
- Tasks: Support customers by managing orders and providing quotes in a fast-paced environment.
- Company: Join a leading manufacturing firm known for innovation and growth.
- Benefits: Enjoy a dynamic workplace with opportunities for professional development and teamwork.
- Why this job: Be the vital link between customers and production, making a real impact on their experience.
- Qualifications: 1-2 years in admin, great communication skills, and Microsoft Office proficiency required.
- Other info: This role is based in Aylesford, Kent, and offers a chance to grow in a thriving industry.
The predicted salary is between 30000 - 42000 £ per year.
Our client, a well-established leader in the manufacturing sector, is seeking a Technical Sales Administrator to join their team in Aylesford, Kent. This is an exciting opportunity to be part of a company that is driving innovation and growth in the industry.
As a Technical Sales Administrator, you will play a crucial role in providing exceptional customer service and ensuring the smooth processing of customer orders. You will be the key point of contact for customers, handling enquiries, providing accurate quotations, and managing orders from initial request through to completion.
Responsibilities- Handle customer enquiries, establish requirements, and provide accurate quotations within company timescales
- Plan customer orders, ensuring specifications and timescales are clearly communicated to both production and the customer
- Generate necessary manufacturing paperwork, including works orders, route cards, and dispatch sheets
- Track customer orders through to completion, ensuring timely processing and invoicing
- Arrange and manage customer deliveries, providing cover to other relevant departments as needed
- 1-2 years experience in an administrative role, preferably within the manufacturing/engineering industry
- Excellent communication skills, with experience in phone-based customer interaction
- Proven track record of delivering high-quality customer service
- Proficiency in Microsoft Office packages
Technical Sales Administrator employer: KHR Recruitment Specialists
Contact Detail:
KHR Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Administrator
✨Tip Number 1
Familiarise yourself with the manufacturing sector and the specific products your potential employer offers. Understanding their product range will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills, especially in a technical context. Be prepared to discuss how you've handled customer enquiries in the past and how you can apply that experience to ensure smooth order processing.
✨Tip Number 3
Practice using Microsoft Office tools, particularly Excel and Word, as these will be essential for generating paperwork and managing orders. Being proficient will not only boost your confidence but also show your readiness for the role.
✨Tip Number 4
Network with professionals in the manufacturing and engineering sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to job openings.
We think you need these skills to ace Technical Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, especially within the manufacturing or engineering sectors. Emphasise your communication skills and any specific achievements related to customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Technical Sales Administrator role. Mention how your skills align with the responsibilities outlined in the job description, such as handling customer enquiries and managing orders.
Highlight Relevant Experience: In your application, focus on your previous roles that involved customer interaction and administrative tasks. Provide examples of how you successfully managed customer orders or improved processes in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Technical Sales Administrator position.
How to prepare for a job interview at KHR Recruitment Specialists
✨Know the Company Inside Out
Before your interview, make sure to research the company thoroughly. Understand their products, services, and recent innovations in the manufacturing sector. This will not only show your interest but also help you tailor your answers to align with their values and goals.
✨Demonstrate Your Customer Service Skills
As a Technical Sales Administrator, exceptional customer service is key. Prepare examples from your past experiences where you successfully handled customer enquiries or resolved issues. Highlight your communication skills and how you ensure customer satisfaction.
✨Familiarise Yourself with Relevant Software
Since proficiency in Microsoft Office is required, brush up on your skills, especially in Excel and Word. Be ready to discuss how you've used these tools in previous roles to manage orders or generate reports, as this will demonstrate your capability for the role.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the company's culture, team dynamics, and expectations for the Technical Sales Administrator role. This shows your enthusiasm and helps you assess if the company is the right fit for you.
