Job Overview
Khao So-i is looking for an experienced and motivated Supervisor to lead our front‑of‑house team and ensure a consistently high standard of service for our guests. This is an exciting opportunity for someone passionate about hospitality, leadership, and creating exceptional dining experiences. As Head Waiter, you will take a hands‑on role in overseeing daily service, mentoring junior staff, and working closely with management to uphold our brand standards.
About us
Khao So-i is a modern Thai restaurant dedicated to celebrating the rich flavors of Northern Thailand, with a focus on authenticity, freshness, and creativity. Our menu combines traditional recipes with a contemporary twist, served in a welcoming and stylish environment. We pride ourselves on high‑quality ingredients, excellent presentation, and a vibrant dining experience that keeps our guests coming back.
What We Offer
- Competitive salary and tronc up to £17-18/hour.
- Opportunities for career growth and development.
- Supportive and friendly team environment.
Benefits
- Holiday entitlement increases with length of service, up to 32 days.
- Employee discounts.
- Company pension scheme.
- Enhanced maternity and paternity pay.
What we are looking for
- Previous experience as a Supervisor.
- Strong hospitality and leadership skills with a passion for team development and guest service.
- Excellent time management and multitasking abilities in a fast‑paced environment.
- A friendly and professional demeanour with excellent communication skills.
- Solid knowledge of food safety practices and commitment to high standards.
- Confidence with POS systems and basic math for accurate billing and cash handling.
Responsibilities
- Lead by example in delivering excellent guest service from greeting to farewell.
- Oversee the daily operations of the floor, ensuring smooth and efficient service.
- Take and manage accurate food and drink orders, ensuring team compliance with order accuracy and timing.
- Train and mentor junior waitstaff, fostering a collaborative and motivated team culture.
- Liaise with the kitchen and management to ensure exceptional guest satisfaction and resolve any service issues swiftly.
- Monitor and maintain cleanliness and organisation of the dining area, ensuring readiness at all times.
- Assist with table allocations, reservations, and efficient seating during peak times.
- Drive upselling of menu items and promotions to maximise revenue and enhance guest experience.
- Ensure strict adherence to food safety and hygiene standards at all times.
Job Details
Full-time, Permanent. Salary: £12.71–£17 hourly (variable tronc). Starting time: Immediate start.
Work authorisation: United Kingdom (required).
Work Location: In person.
Front of House Supervisor employer: Khao-So-i
Khao-So-i is an excellent employer for aspiring chefs, offering a vibrant work culture that fosters creativity and collaboration in the heart of Greater London. With competitive pay, flexible hours, and a commitment to employee growth, you will have the chance to learn authentic Thai cooking while advancing your career towards Demi Chef de Partie and beyond. Join us to be part of a passionate team dedicated to culinary excellence and personal development.
