At a Glance
- Tasks: Support product lifecycle, manage stock, and coordinate with suppliers to ensure timely deliveries.
- Company: Dynamic fashion retailer focused on innovation and collaboration.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Exciting role with plenty of opportunities to learn and grow in a vibrant environment.
- Why this job: Join a fast-paced team and make a real impact in the fashion industry.
- Qualifications: Experience in merchandising or production coordination, strong analytical skills, and proficiency in Excel.
The predicted salary is between 33750 - 41250 £ per year.
We are looking for a highly organised and commercially minded Merchandise & Production Coordinator to support the end-to-end product lifecycle across DTC and wholesale channels.
This is a hands‑on role combining merchandising, stock planning, production coordination, supplier management, and administration to ensure products are delivered on time and trading opportunities are maximised.
The role requires someone who is equally comfortable analysing sales data as they are picking up the phone to suppliers, chasing production updates, placing repeat orders, and resolving issues quickly.
You'll play a key role in keeping products moving through the business, reacting quickly to trading performance, and ensuring launches and deliveries stay on track.
This is a fast‑paced position where initiative, attention to detail, and a proactive approach are essential.
Key Responsibilities
- Manage and maintain the WSSI, monitoring sales performance, stock availability, intake, sell-through and margin.
- Review daily and weekly trading performance, identifying opportunities and risks and recommending appropriate actions.
- Monitor bestsellers and slow-moving products, placing repeat orders quickly where required and highlighting markdown opportunities.
- Support the management of the Open-to-Buy (OTB), seasonal buying plans, and trading reviews.
- Produce weekly, monthly and seasonal trading reports with clear commercial insights and recommendations.
- Forecast sales, stock levels and intake to support trading performance and maintain healthy stock levels.
- Conduct post-season analysis to identify key learnings and improve future range planning.
- Analyse pricing, costs and margins to support commercial decision-making.
- Monitor competitor activity and customer trends to help inform trading decisions.
- Be the day-to-day point of contact for suppliers, proactively chasing production updates, confirming delivery dates and ensuring deadlines are met.
- Place repeat orders promptly in response to trading performance and stock requirements.
- Monitor production critical paths, identifying delays early and escalating issues where necessary.
- Build strong supplier relationships while confidently following up outstanding actions and ensuring commitments are delivered.
- Support supplier negotiations with cost analysis and margin impact assessments.
- Ensure production updates are accurately reflected across internal trading plans and systems.
Stock Planning & Inventory Management
- Coordinate stock allocation and replenishment across ecommerce and wholesale channels.
- Monitor inbound shipments, warehouse deliveries and intake against trading plans.
- Identify overstock and understock risks and support actions to rebalance inventory.
- Maintain accurate product data, including SKUs, barcodes, cost prices and product information across systems.
- Manage pre‑order allocations and ensure product availability is accurately reflected where required.
Wholesale Support
- Process wholesale orders and maintain accurate pricing and margin information.
- Liaise with wholesale customers regarding order confirmations, delivery schedules and repeat orders.
- Monitor wholesale stock levels, cancellations and returns, highlighting risks and opportunities.
Cross Functional Collaboration
- Work closely with Design, Technical, Logistics, Finance, Ecommerce and Marketing to ensure products launch on time.
- Coordinate product information, delivery schedules and launch dates across departments.
- Prepare reports, product information, samples and documentation for buying meetings, trade appointments and showroom activities.
- Support the wider Product team with administrative tasks to ensure the smooth day-to-day running of the department.
Skills & Experience Required
- Previous experience in merchandising, production coordination, buying, or a similar product-related role within fashion or retail.
- Strong commercial awareness with the ability to interpret sales data and make practical recommendations.
- Experience working with WSSI, OTB, forecasting or stock planning.
- Advanced Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS, INDEX MATCH and reporting.
- Confident analysing large datasets to identify trends and opportunities.
- Experience coordinating suppliers, production timelines or critical paths.
- Excellent organisational skills with the ability to manage multiple priorities and deadlines.
- Strong communication skills with the confidence to build relationships, follow up proactively and challenge suppliers when necessary.
- High level of accuracy and attention to detail.
Behaviours and Attributes
- Commercially aware with a proactive, solutions-focused mindset.
- Comfortable working at pace and reacting quickly to changing trading priorities.
- Confident in communicating with suppliers and not afraid to chase updates or resolve issues.
- Highly organised with excellent attention to detail.
- Hands‑on, adaptable and willing to support wherever needed.
- Strong analytical skills balanced with a practical, action-oriented approach.
- A collaborative team player who takes ownership and enjoys working in a fast‑paced environment.
- #J-18808-Ljbffr
Junior Merchandiser in London employer: Khanum's
As a Merchandise & Production Coordinator, you'll thrive in a dynamic and supportive work environment that values initiative and attention to detail. Our company fosters a culture of collaboration, offering ample opportunities for professional growth and development while ensuring a healthy work-life balance. Located in a vibrant area, we provide unique advantages such as access to industry events and networking opportunities, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Merchandiser in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Khanum's, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Khanum's!
We think you need these skills to ace Junior Merchandiser in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Khanum's, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Khanum's and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Khanum's that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Khanum's
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
