Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant store, manage staff, and drive sales while ensuring exceptional customer service.
- Company: Join Khalsa Schoolwear, a respected name in the school uniform industry with strong community ties.
- Benefits: Competitive salary, career autonomy, and a dynamic work environment in East London.
- Why this job: Make a real impact on local education while developing your leadership skills.
- Qualifications: Proven leadership experience and a knack for retail sales and customer service.
- Other info: Enjoy a varied workday with opportunities for professional growth and community engagement.
The predicted salary is between 30000 - 38000 £ per year.
Do you have the right skills and experience for this role? Read on to find out, and make your application.
Location: Dagenham, East London
Salary: £30,000 - £38,000 per annum
Job Type: Full-Time, Permanent
About us
Khalsa Schoolwear is a leading name in the specialist school uniform industry, known for our heritage, reliability, and commitment to the local community. Based out of our lively Dagenham hub, we serve as a vital partner to schools across the region, providing high-quality, durable uniforms both in-store and through our dedicated digital platforms. We pride ourselves on blending traditional service values with modern retail operations. When you join Khalsa Schoolwear, you aren’t just managing a shop; you are joining a respected local institution that plays a key role in the educational journey of thousands of students.
About the role
We are seeking a dynamic and multi-talented leader to take the helm of our Dagenham operations. This is a high-impact role where you will bridge the gap between retail excellence and professional customer service to ensure client retention. To succeed, you will first familiarise yourself with the fundamental aspects of our school uniform business, including school uniform policies, our website's front and back end, and our EPOS and till systems. You will also gain a deep understanding of our stock and respective stock locations to ensure seamless delivery to our customers.
Key areas of responsibility
- Leadership & Staff Management: Recruit, train, schedule, motivate, and appraise staff; foster a positive team environment; and manage performance in a way that maximises sales.
- Sales & Profitability: Set and achieve ambitious sales targets against agreed KPIs, implement innovative strategies to increase revenue, and provide in-depth analysis of sales data.
- Customer Experience: Liaise and communicate professionally with clients and customers in person, by phone, and via email. You will deliver exceptional service, handle complaints with total professionalism, and build lasting customer relationships.
- B2B Growth: Assist with managing a diverse portfolio of business accounts (schools and other clients) and represent Khalsa Schoolwear at high-profile marketing and sales events.
- Operations & Inventory: Oversee all daily operations, manage stock levels and ordering, lead loss prevention initiatives, and maintain impeccable store cleanliness and organisation.
- Merchandising: Plan and arrange promotional materials, displays, and in-store setups to maximise every sales opportunity.
- Compliance: Ensure strict adherence to company policies, health and safety regulations, and security procedures.
About you
The ideal candidate is a proactive professional who can pivot between the fast-paced nature of a retail floor and the strategic requirements of store management.
- Proven Leadership: You possess strong communication and interpersonal skills with a track record of managing and motivating teams.
- Strategic Thinker: You have strong problem-solving and decision-making abilities, with the confidence to act on your own initiative.
- Commercial Acumen: You bring significant experience in retail sales and marketing, with the ability to turn data into actionable results.
- Operational Expert: You have a solid knowledge of inventory management and a keen eye for visual merchandising to keep the store looking its best.
What we offer
- Competitive Salary: £30,000 - £38,000 reflective of your experience and the dual nature of the role.
- Career Autonomy: The chance to lead a well-known local business and make a tangible impact on its growth and community reputation.
- Varied Workday: A unique blend of retail management, external marketing events, and professional B2B client services.
- Prime Location: Work in the heart of East London with excellent transport links and a vibrant local culture.
This role requires a leader who is comfortable representing the brand externally at school events and marketing functions, ensuring Khalsa Schoolwear remains the premier choice for uniform provision. If this sounds like you hit the apply button and start your journey with Khalsa Schoolwear today!
Candidates with experience of Retail Manager, Shop Manager, Client Services Manager, Business Development Manager, Area Manager, School Uniform Sales, B2B Sales Assistant, Retail Leadership, Customer Services Manager will also be considered for this role.
Store Manager in Dagenham employer: Khalsa Schoolwear
Contact Detail:
Khalsa Schoolwear Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Dagenham
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with Khalsa Schoolwear's values, products, and community involvement. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've successfully managed a team or improved sales. We want to hear how you can bring that experience to the role of Store Manager.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you've handled difficult situations with customers in the past. Remember, exceptional service is key to retaining clients at Khalsa Schoolwear.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to engage with our digital platforms.
We think you need these skills to ace Store Manager in Dagenham
Some tips for your application 🫡
Know Your Stuff: Before you start writing your application, make sure you understand the ins and outs of the Store Manager role. Familiarise yourself with our business, the school uniform industry, and what makes Khalsa Schoolwear special. This will help you tailor your application to show us why you're the perfect fit!
Show Off Your Skills: Highlight your leadership experience and any relevant retail management skills in your application. We want to see how you've motivated teams, achieved sales targets, and provided excellent customer service. Use specific examples to demonstrate your capabilities and how they align with our needs.
Be Authentic: Let your personality shine through in your application! We’re looking for someone who can connect with our community and represent our brand. Share your passion for retail and customer service, and don’t be afraid to show us what makes you unique.
Apply Through Our Website: When you're ready to submit your application, make sure to do it through our website. This helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Khalsa Schoolwear
✨Know Your Stuff
Before the interview, dive deep into Khalsa Schoolwear's history, values, and product offerings. Familiarise yourself with their school uniform policies and how they operate both in-store and online. This knowledge will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you motivated staff, handled conflicts, or improved team performance. Being able to articulate these experiences will demonstrate your capability as a leader, which is crucial for the Store Manager role.
✨Understand Sales Metrics
Brush up on key performance indicators (KPIs) relevant to retail sales. Be ready to discuss how you've set and achieved sales targets in previous roles. Showing that you can analyse sales data and implement strategies to boost revenue will make you stand out as a candidate.
✨Customer Experience is Key
Think of specific instances where you've gone above and beyond for customers. Prepare to discuss how you handle complaints and build lasting relationships. This role is all about exceptional service, so demonstrating your commitment to customer satisfaction will be vital.
