At a Glance
- Tasks: Welcome customers, manage bookings, and serve delicious food with a smile.
- Company: Join a friendly team on the beautiful Isle of Sheppey.
- Benefits: Earn £12.80 per hour, enjoy staff discounts, and free parking.
- Other info: Potential for permanent position and great team environment.
- Why this job: Perfect for those who love customer service and want flexible hours.
- Qualifications: Previous customer-facing experience and a positive attitude are essential.
The predicted salary is between 12.8 - 12.8 £ per hour.
Location: Isle of Sheppey
Salary: Circa £12.80 per hour + Benefits
Hours: 20 hours per week
Summer shifts: 8:00am - 2:00pm or 2:00pm - 7:00/8:00pm (always off on Saturdays)
Contract: Temporary Ongoing (Potential Permanent Opportunity)
Our client is looking for a friendly and professional Front of House Member to join their team on a part-time, temporary ongoing basis, with the potential to become permanent. This is a varied, hands-on role where you'll be the first point of contact for customers while also supporting the day-to-day running of the kitchen/reception area.
Duties include:
- Welcoming visitors
- Managing bookings
- Preparing and serving breakfasts
- Delivering food to customers
- Providing excellent customer service throughout their visit
Responsibilities:
- Prepare/serve breakfasts and light refreshments to customers.
- Deliver food and drinks promptly while providing excellent table service.
- Welcome customers and visitors in a friendly and professional manner.
- Manage the reception area and act as the first point of contact for enquiries.
- Answer incoming telephone calls and direct them to the appropriate department.
- Maintain high standards of cleanliness and organisation across the reception and dining areas.
- Handle customer bookings and update booking systems accurately.
- Respond to customer enquiries via telephone, email and in person.
- Maintain a tidy and organised reception area.
- Work closely with colleagues to ensure an exceptional customer experience.
Job Requirements:
- Previous experience in a customer-facing, reception or front of house role.
- Experience preparing and serving food is desirable.
- A willingness to be hands-on.
- Strong customer service skills with a friendly and approachable manner.
- Excellent communication skills, both verbal and written.
- Confidence handling telephone enquiries and managing multiple tasks.
- Good IT skills, including experience using Microsoft Office.
- A positive, reliable and team-focused attitude.
Benefits:
- Staff discounts (happy to provide further information upon application)
- Memberships
- Free on-site parking
We think you need these skills to ace Front Of House Member (Part-Time) in Kent
Communication Skills
Time Management
Adaptability
Teamwork
Property Maintenance
Multi-Trade Skills
Plumbing Diagnosis
