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For Companies At a Glance
- Tasks: Manage a diverse portfolio of short-term property loans and develop recovery strategies.
- Company: Join a dynamic bridging lender known for fast, flexible funding solutions across the UK.
- Benefits: Enjoy a collaborative office environment in London with opportunities for career growth.
- Why this job: Be part of a positive culture while making impactful decisions in property finance.
- Qualifications: Experience in real estate recoveries and strong knowledge of the lending market required.
- Other info: Interviews are happening ASAP, so send your CV now!
The predicted salary is between 28000 - 42000 £ per year.
Job Description
Portfolio Manager
Specialist Mortgages
London – Hybrid
We are working with a well-established lender, on their search for a Portfolio Manager to join the business.
Key responsibilities:
- To be the first point of contact on all servicing matters for customers, brokers and internal colleagues
- To process and manage requests from customers that may vary their original agreement in some way, such as extensions to a facility, consent to lease or part release of security.
- To maintain a pipeline of these enquiries, acting as primary contact point for their applications and keep customers fully informed of the requirements, enquiry status and decision at all times.
- To issue a timely and quality response to all enquiries in line with the team’s service level requirements.
- To manage and process these enquiries in accordance with bank policies and procedures, securing appropriate approvals from 2nd line/underwriting as required.
- Monitor early warning indicators on accounts taking appropriate and timely action in line with bank guidance, if required completing referrals to business support, escalating concern cases in accordance with group policy.
- Produce and provide administration documents for customers such as redemption statements
- To maintain accurate customer records across the company’s databases and systems
- To assist with any team or bank projects and undertake additional duties as required by management from time to time.
Skills and experience:
- Proven ability to manage multiple tasks efficiently, prioritize effectively, and meet deadlines in a fast-paced environment.
- Strong ability to review and disseminate information received to review and present to credit departments
- Demonstrated experience in servicing customer accounts, ideally within the bridging finance sector or a similar financial services environment.
- High level of accuracy in all work, particularly in processing customer requests and maintaining customer records.
- A track record of delivering exceptional customer service, with a strong focus on meeting customer needs and expectations.
- Solid understanding of risk management principles, with the ability to identify and mitigate potential risks in customer accounts and inquiries.
- Excellent verbal and written communication skills, with the ability to effectively liaise with customers, brokers, and internal teams.
- Proven ability to work effectively as part of a team, contributing to a collaborative and supportive work environment.
Portfolio Manager employer: KFS Recruitment
Contact Detail:
KFS Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Portfolio Manager
✨Tip Number 1
Network with professionals in the property finance sector. Attend industry events or join relevant online forums to connect with individuals who may have insights into the company or role you're interested in.
✨Tip Number 2
Familiarise yourself with the latest trends in bridging loans and property finance. Being knowledgeable about current market conditions can help you stand out during discussions and interviews.
✨Tip Number 3
Prepare to discuss your experience with recoveries and asset management in detail. Think of specific examples where you've successfully managed distressed assets or implemented recovery strategies.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss how you would approach monitoring loan performance and identifying early signs of distress. This will demonstrate your proactive mindset, which is crucial for the role.
We think you need these skills to ace Portfolio Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in real estate recoveries, asset management, or the lending market. Use specific examples that demonstrate your skills in managing portfolios and dealing with distressed assets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your familiarity with UK property law and your analytical mindset, as these are key aspects of the Portfolio Manager position.
Highlight Relevant Skills: Emphasise your strong Excel skills and experience with loan/CRM systems in your application. These technical skills are crucial for managing a diverse portfolio effectively.
Showcase Your Communication Abilities: Since the role involves managing complex stakeholders, ensure you convey your excellent communication skills in both your CV and cover letter. Provide examples of how you've successfully negotiated or collaborated with various parties in past roles.
How to prepare for a job interview at KFS Recruitment
✨Know Your Portfolio Management Basics
Make sure you brush up on your knowledge of portfolio management, especially in the context of bridging loans. Be prepared to discuss your understanding of risk monitoring, recovery strategies, and how you would handle distressed assets.
✨Demonstrate Your Analytical Skills
Since the role requires an analytical mindset, be ready to showcase your Excel skills and any experience with loan or CRM systems. You might be asked to interpret data or provide insights based on hypothetical scenarios.
✨Familiarise Yourself with UK Property Law
Understanding UK property law is crucial for this position. Brush up on enforcement options and valuation methodologies, as you may be asked specific questions about these topics during the interview.
✨Prepare for Stakeholder Management Questions
Given the need to manage complex stakeholders, think of examples from your past experiences where you've successfully navigated challenging conversations or negotiations. This will demonstrate your ability to handle defaulting borrowers and legal counsel effectively.
