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- Tasks: Manage loan applications from start to finish while ensuring top-notch customer service.
- Company: Join a growing Midlands-based company in the finance sector.
- Benefits: Enjoy a hybrid work model and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values improvement and customer satisfaction.
- Qualifications: Experience in regulated finance is a plus; strong communication skills are essential.
- Other info: Embrace a positive work culture focused on performance and operational excellence.
The predicted salary is between 36000 - 60000 £ per year.
Lending Manager BTL Mortgages Birmingham / Hybrid We are looking for a Lending Manager for our Midlands based client, due to a period of growth. The role purpose is to manage all new loan applications through to completion. Key responsibilities: To take ownership of submitted applications, driving excellent customer service Maintain excellent product and criteria knowledge Work towards agreed SLAs – both individually and in your team Able to take ownership and drive delivery of performance Adhere & embody all industry regulations and standards To liaise with team leader on all case issues Provide feedback on team, other departments, competitors, lenders and introducers Identify and champion areas of improvement and training for company and team Positive and encouraging attitude To adhere fully to company handbook and policies Reasonably anticipate, minimise and manage operational risk Skills and experience: Previous experience of working in a regulated or specialist finance environment advantageous Ability to perform under pressure in a fast-paced environment Excellent communication skills Proven experience in providing excellent customer service Working to a high degree of accuracy Ability to work wit…
Lending Manager employer: KFS Recruitment
Contact Detail:
KFS Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lending Manager
✨Tip Number 1
Familiarize yourself with the latest trends and regulations in the mortgage industry. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a fast-paced environment.
✨Tip Number 2
Network with professionals in the lending and mortgage sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed loan applications in the past. Highlight your ability to drive performance and maintain excellent customer service, as these are key aspects of the role.
✨Tip Number 4
Showcase your problem-solving skills by thinking of potential challenges that may arise in the lending process and how you would address them. This proactive approach will impress interviewers and align with the company's focus on improvement.
We think you need these skills to ace Lending Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Lending Manager position. Understand the key responsibilities and required skills, so you can tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in regulated or specialist finance environments. Provide specific examples of how you've managed loan applications or delivered excellent customer service.
Showcase Your Skills: Demonstrate your ability to work under pressure and maintain accuracy. Use concrete examples to illustrate your communication skills and how you've contributed to team performance in past roles.
Tailor Your Cover Letter: Craft a personalized cover letter that reflects your understanding of the company’s values and the importance of adhering to industry regulations. Mention your positive attitude and willingness to champion areas of improvement.
How to prepare for a job interview at KFS Recruitment
✨Showcase Your Customer Service Skills
Since the role emphasizes excellent customer service, be prepared to share specific examples of how you've provided outstanding service in previous positions. Highlight any challenges you faced and how you overcame them.
✨Demonstrate Product Knowledge
Make sure to brush up on the latest trends and regulations in the mortgage industry, especially BTL mortgages. Being able to discuss products confidently will show your commitment and expertise.
✨Prepare for Performance-Driven Questions
Expect questions about how you manage your workload and meet SLAs. Think of instances where you successfully met targets or improved processes, and be ready to discuss these experiences.
✨Exhibit a Positive Attitude
The job description mentions a positive and encouraging attitude. Be sure to convey enthusiasm for the role and the company during the interview. A positive demeanor can make a significant difference.
