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- Tasks: Manage client portfolios and oversee accounting processes from start to finish.
- Company: KFH is London's largest independent property services group with over 60 branches.
- Benefits: Enjoy healthcare, travel insurance, discounts, and financial support for qualifications.
- Why this job: Join a collaborative team focused on exceptional service and long-term client relationships.
- Qualifications: Experience in client accounts management or similar roles is essential.
- Other info: Participate in company awards and charity events, plus potential skiing trips for top performers.
The predicted salary is between 36000 - 60000 £ per year.
At KFH we are looking for a Service Charge Accountant to join our Block and Portfolio Management Accounts team. Are you an experienced Client Accounts Manager or in a similar role? Do you have a proven track record in effectively managing a block management client portfolio and providing first-rate accounting service? Do you have experience in forming and developing great relationships with customers and colleagues? We are looking for an individual that can collaborate with others, share their knowledge and skills.
At KFH, with over 60 branches across the capital we are London’s largest independent property services group, and we are growing! As one of London’s leading property services groups we offer a range of property services including block management, commercial, residential, and financial services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion.
In addition to this, we have one of the largest teams of qualified chartered surveyors and valuers in London and provide a whole range of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.
You will manage a client portfolio and take ownership of the process from start to finish. You will report to the Senior Portfolio Accountant & Portfolio Account Director.
Responsibilities of a Service Charge Accountant include:
- Assisting the block manager with the preparation of the annual service charge budget and ten-year maintenance plan for your clients
- Attending client meetings as and when required
- Checking coding and authorizing your clients' supplier invoices on a daily basis
- Reconciling and checking all clients/properties quarterly financial reports and balances
- Assisting with the preparation of your portfolio of clients' employees P11d forms
- Preparing ground rent reports for freeholders/clients and requesting the transfer of funds due
- Preparing any required monthly client reporting for your portfolio, which could include computer-generated reports or bespoke Excel reports
- Conducting year-end procedures - preparing clients' year-end paperwork including trial balance reports, year-end income & expenditure reports, and section 20b notices
As a Service Charge Accountant at KFH, you will play a key part in our client retention plans by working with our clients with a focus on long-term relationship building.
In-House Benefits:
- Discounted legal fees and searches when using our in-house team for sales and purchases
- Complementary mortgage service arrangement
- Reduced fee when you sell your property with us
- Financial support in gaining qualifications
Additional Earning Potential:
- Commission earned on block management referrals
- New homes transactions and land transactions
- Survey referrals
- Referrals to our commercial team
- Employee referral scheme
Company Benefits Include:
- Medicash - healthcare insurance
- Travel insurance (optional benefit)
- Dental insurance (optional benefit)
- Life assurance
- Beauty and fitness discounts
- Restaurant and cinema discounts
- Charitable giving
- Employee Assistance Programme
- Access to a range of in-person and online training programmes through KFH's dedicated Talent Development team to support you in your role and longer-term career development
Each year we celebrate success by hosting a companywide Awards Ceremony and we also take our top-performing employees skiing in Verbier. We also have regular involvement with our chosen London-based charity, London Youth. Activities vary from cake sales to Tough Mudder to marathons and we encourage our employees to participate. We pride ourselves in fantastic customer service, exceptional communication, and delivering the right results.
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
Service Charge Accountant employer: KFH
Contact Detail:
KFH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Charge Accountant
✨Tip Number 1
Familiarise yourself with KFH's values and mission. Understanding their commitment to exceptional customer service and collaboration will help you align your approach during interviews and discussions, showcasing how you can contribute to their goals.
✨Tip Number 2
Network with current or former employees of KFH on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage in your application process.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your ability to manage client portfolios and build relationships. Highlighting these skills will show KFH that you have the practical knowledge they are looking for in a Service Charge Accountant.
✨Tip Number 4
Stay updated on industry trends and changes in property management and accounting practices. Being knowledgeable about the latest developments will not only impress during interviews but also show your commitment to continuous improvement, which aligns with KFH's ethos.
We think you need these skills to ace Service Charge Accountant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client account management and block management. Use specific examples that demonstrate your ability to manage a portfolio effectively and build strong relationships.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with KFH's values of collaboration and exceptional service. Provide examples of how you've improved processes or contributed to team success in previous roles.
Highlight Relevant Skills: Emphasise skills that are crucial for the Service Charge Accountant role, such as financial reporting, budget preparation, and client relationship management. Be sure to mention any experience with Excel or accounting software that could be beneficial.
Showcase Your Achievements: Include quantifiable achievements in your application, such as successful projects you've managed or improvements you've made in previous positions. This will help demonstrate your capability and potential value to KFH.
How to prepare for a job interview at KFH
✨Know Your Numbers
As a Service Charge Accountant, you'll be dealing with financial reports and budgets. Brush up on your accounting principles and be ready to discuss how you've managed budgets in the past. Be prepared to provide examples of how you’ve reconciled accounts or handled discrepancies.
✨Showcase Relationship Building Skills
KFH values long-term relationships with clients. Think of specific instances where you've successfully built rapport with clients or colleagues. Highlight your communication skills and how they have contributed to client satisfaction and retention.
✨Demonstrate Problem-Solving Abilities
The role requires a proactive approach to managing client portfolios. Prepare to discuss challenges you've faced in previous roles and how you resolved them. This could include handling difficult client situations or improving processes for efficiency.
✨Embrace Continuous Improvement
KFH is looking for someone who can bring new thinking to the table. Be ready to share ideas on how you would improve existing processes or services. Show that you are open to feedback and eager to learn and grow within the company.
