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For Companies At a Glance
- Tasks: Manage high-value properties and deliver exceptional customer experiences.
- Company: Join KFH, London's largest property services group, known for its collaborative culture.
- Benefits: Enjoy competitive pay, additional earning potential, and exclusive discounts.
- Why this job: Make a real impact in property management while working with a passionate team.
- Qualifications: Experience in residential property management and ARLA qualification required.
- Other info: Be part of a diverse and inclusive workplace with great career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Overview
At KFH we are looking for a Senior Prime Property Manager to join our Lettings Management team in Wimbledon.
At KFH, part of the Lomond group, we are London’s largest property services group, and we are growing! KFH’s range of property services are made up of sales, lettings, block management, survey, and financial services.
We pride ourselves on delivering exceptional service, working in collaboration and achieving the right results with integrity.
What’s the role?
As a Senior Prime Property Manager, you’ll be responsible for managing a portfolio of high-value properties while delivering an exceptional customer experience. You’ll take ownership of client relationships, ensure legal and contractual obligations are met, and support the wider team in delivering a premium service.
Responsibilities
- Managing high-value property portfolios with a strong client and tenant focus.
- Providing tailored recommendations and solutions to clients and tenants.
- Visiting properties regularly and liaising with contractors, clients, and tenants.
- Handling maintenance requests, safety inspections, and compliance documentation.
- Overseeing deposit returns, insurance claims, and refurbishment projects.
- Ensuring licensing, utility billing, and council tax obligations are met.
- Collaborating with colleagues and supporting the wider team.
- Producing client reports and maintaining accurate records.
- Escalating complex issues to your line manager when needed.
What can you bring to the role?
- A strong background in residential property management, ideally with experience in prime portfolios.
- Excellent communication skills – confident, clear, and professional.
- Experience managing third-party contractors and resolving issues efficiently.
- Great attention to detail and a proactive, solutions-focused mindset.
- ARLA qualification is essential.
- A collaborative approach and a passion for delivering outstanding service.
- The ability to stay organised and resilient under pressure.
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
For information on company benefits, including additional earning potential and discounts, please visit our site.
KFH. People. We get it.
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Senior Lettings Property Manager employer: KFH
Contact Detail:
KFH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Lettings Property Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management field and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to refer you to a great position.
✨Tip Number 2
Get social! Use platforms like LinkedIn to showcase your expertise in property management. Share insights, engage with industry content, and connect with potential employers. It’s all about making yourself visible!
✨Tip Number 3
Prepare for interviews by researching KFH and understanding their values. Be ready to discuss how your experience aligns with their commitment to exceptional service and collaboration. Show them you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the KFH team. Let’s get you that Senior Lettings Property Manager role!
We think you need these skills to ace Senior Lettings Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Senior Lettings Property Manager role. Highlight your background in residential property management and any relevant qualifications, like your ARLA certification.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for delivering exceptional service and your proactive approach to managing high-value properties. Don’t forget to mention how you can contribute to KFH’s collaborative culture.
Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your application reflects your ability to communicate clearly and professionally. Use examples from your past experiences where you’ve successfully managed client relationships or resolved issues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at KFH
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the types of high-value properties KFH manages. Familiarise yourself with the specific challenges and solutions related to prime property management. This will show your potential employer that you're not just interested in the role but are also knowledgeable about their business.
✨Showcase Your Communication Skills
As a Senior Prime Property Manager, excellent communication is key. Prepare examples of how you've effectively communicated with clients, tenants, and contractors in the past. Be ready to demonstrate your ability to handle complex issues and provide tailored solutions during the interview.
✨Highlight Your Attention to Detail
In property management, details matter! Bring up specific instances where your attention to detail has made a difference, whether it was in compliance documentation or managing maintenance requests. This will help illustrate your proactive mindset and commitment to delivering exceptional service.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare insightful questions about KFH’s approach to property management, team collaboration, and how they measure success in this role. This not only shows your interest but also helps you gauge if the company aligns with your values and work style.
