Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help tenants find their dream homes and support landlords throughout the renting process.
- Company: Join KFH, London's largest property services group with over 60 branches and a £10 billion portfolio.
- Benefits: Enjoy industry-leading training, fantastic social opportunities, and a supportive network of professionals.
- Why this job: Be part of a collaborative culture that values new ideas and exceptional customer service.
- Qualifications: Proven experience in estate agency and outstanding communication skills are essential.
- Other info: KFH is committed to diversity and inclusion, making it a great place to grow your career.
The predicted salary is between 36000 - 60000 £ per year.
Do you have experience as a Lettings Negotiator? Do you have experience in forming and developing great relationships with customers and colleagues? Are you looking to take the next step in your career? If so, this senior lettings negotiator position at KFH can offer you industry leading training programmes, fantastic social opportunities, and a network to learn from the best.
We’re looking for an individual that can collaborate with others, share their lettings knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a senior lettings negotiator to bring new thinking and embrace our legacy.
As one of London’s leading property services groups we offer a range of property services including block management, commercial, residential, and financial services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion. In addition to this, we have one of the largest teams of qualified chartered surveyors and valuers in London and provide a whole range of services for corporate and private clients.
Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.
As a senior lettings negotiator you will be a key part in helping tenants to find the right property, working with your landlords to support them in the renting process from marketing through to negotiation, progressing a tenancy and to the final move in day. Throughout this you will be offering exceptional customer service to your applicants, landlords, and other parties. You will report to our Branch Director.
Responsibilities of a senior lettings negotiator include:
- Daily management of applicants
- Generate and conduct viewings
- Ensure landlords are up to date on all matters
- Negotiating offers
- Collect holding deposits and tenancy monies
- Oversee tenant referencing and right to rent checks
- Oversee all legal compliance on agreed offers
- Provide high levels of customer service
At KFH we are looking for a senior negotiator with a proven track record in estate agency, a negotiator that offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our clients whilst achieving the right results, and enhancing our reputation. This senior lettings negotiator role is for someone looking for that next step in property.
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
Senior Lettings Negotiator - South Kensington employer: KFH
Contact Detail:
KFH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Lettings Negotiator - South Kensington
✨Tip Number 1
Network with current and former employees of KFH to gain insights into the company culture and expectations for the Senior Lettings Negotiator role. This can help you tailor your approach and demonstrate your understanding of their values during any discussions.
✨Tip Number 2
Familiarise yourself with the South Kensington property market, including recent trends and pricing. Being knowledgeable about the area will not only boost your confidence but also impress potential employers with your commitment to understanding their business.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully built relationships with clients and colleagues in your previous roles. Highlighting your interpersonal skills and customer service experience will be crucial in showcasing your fit for this position.
✨Tip Number 4
Stay updated on the latest legal compliance requirements in lettings. Demonstrating your knowledge of these regulations during conversations can set you apart as a candidate who is proactive and well-informed, which is essential for a Senior Lettings Negotiator.
We think you need these skills to ace Senior Lettings Negotiator - South Kensington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Lettings Negotiator. Focus on your achievements, such as successful negotiations and customer satisfaction metrics, to demonstrate your capability for the senior role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property services and your ability to build relationships. Mention specific examples of how you've contributed to previous teams and how you can bring new thinking to KFH.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as negotiation, customer service, and compliance knowledge. Use keywords from the job description to align your application with what KFH is looking for.
Showcase Your Knowledge of the Industry: Demonstrate your understanding of the property market and current trends in your application. This shows KFH that you are not only experienced but also proactive about staying informed in the industry.
How to prepare for a job interview at KFH
✨Showcase Your Experience
Be prepared to discuss your previous experience as a Lettings Negotiator in detail. Highlight specific examples where you successfully formed relationships with clients and colleagues, as this role heavily relies on collaboration and communication.
✨Demonstrate Customer Service Skills
Since exceptional customer service is key for this position, think of instances where you went above and beyond for a client. Be ready to explain how you handle difficult situations and ensure customer satisfaction.
✨Understand the Company Culture
Research KFH's values and culture before the interview. Show that you align with their commitment to collaboration and innovation by discussing how you can contribute to their legacy while bringing fresh ideas.
✨Prepare Questions
Have thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. Consider asking about their training programmes or how they support career development for senior negotiators.
