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- Tasks: Manage properties, ensure safety, and maintain client relationships with top-notch communication.
- Company: KFH is a leading property management firm focused on innovation and customer service.
- Benefits: Enjoy private medical insurance, travel perks, discounts, and support for your professional growth.
- Why this job: Join a dynamic team that values collaboration and offers opportunities for personal and career development.
- Qualifications: Must be AIRPM or MIRPM qualified with experience in block management and excellent communication skills.
- Other info: Agile working with one day a week in the Wimbledon office; diverse and inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
At KFH, we are looking for a senior property manager to join our Block and Portfolio Management team. This role has agile working opportunities with one day a week working from the Wimbledon office.
Are you an experienced Property Manager in Block Management? Do you have experience in forming and developing great relationships with customers and colleagues? At KFH, we are looking for someone that is AIRPM or MIRPM qualified to join our Block and Portfolio Management team in Wimbledon. We’re looking for an individual that can collaborate with others, share their property management knowledge and skills. At KFH, we are continuously looking for opportunities to improve and are looking for a senior property manager to bring new thinking and embrace our legacy.
You will report into our Block and Portfolio Director.
Responsibilities of a Senior Property Manager in Block Management include:
- Provide a high level of service and communication with all customers, including clients, leaseholders, tenants, and contractors, using our leading IT systems.
- Schedule and undertake inspections to ensure the properties you manage are maintained in a safe and satisfactory condition.
- Report to your clients on the findings of your inspections.
- Request quotes for works and appoint contractors in conjunction with the client. Process the Works Order and ensure the work is completed on time, to budget, and to a quality standard.
- Authorise and process contractors’ invoices promptly.
- Work with the Client Accounts team to prepare the annual service charge budgets and CAPEX plans for your clients in a timely manner.
- Notify Client Accounts of any changes to billing arrangements, increases to fees or charges.
- Produce management and financial reports in advance of the client meetings you attend.
- Organise AGMs for clients in your portfolio.
- Produce quarterly Health and Safety reports for the properties in your portfolio.
- Oversee the preparation and filing of Confirmation Statements and Company Secretarial documentation.
At KFH, we are looking for a Senior Property Manager with a proven track record within the property management function of a block or estate management business. Someone who can offer outstanding communication and is passionate about delivering excellent customer service to all of our clients while achieving the right results.
Additional company benefits available to the successful Senior Property Manager:
- Private medical insurance
- Travel insurance
- Dental insurance
- Life assurance
- Beauty and fitness discounts
- Restaurant discounts
- Charitable giving
- Employee Assistance Programme
- Financial support in gaining qualifications
- Access to a range of in-person and online training programmes through KFH’s dedicated Talent Development team that will support you in your role and in your longer-term career development.
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
KFH. People. We get it.
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Senior Block Property Manager employer: KFH
Contact Detail:
KFH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Block Property Manager
✨Tip Number 1
Network with professionals in the property management sector, especially those who are already working at KFH or similar companies. Attend industry events or join relevant online forums to connect with others and gain insights about the company culture and expectations.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in property management. Being knowledgeable about leading IT systems used in the industry can give you an edge during interviews, showing that you are proactive and ready to embrace new tools.
✨Tip Number 3
Prepare to discuss your previous experiences in block management in detail. Be ready to share specific examples of how you've successfully managed properties, handled client relationships, and resolved issues, as this will demonstrate your capability for the role.
✨Tip Number 4
Research KFH's values and recent initiatives. Understanding their commitment to customer service and continuous improvement will help you align your answers during the interview, showcasing that you are a good fit for their team.
We think you need these skills to ace Senior Block Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in block management and any relevant qualifications like AIRPM or MIRPM. Use specific examples to demonstrate your skills in customer service and property management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your ability to build relationships with clients and colleagues. Mention how you can contribute to KFH's goals and values.
Highlight Relevant Experience: In your application, emphasise your previous roles in property management, particularly those involving inspections, budget preparation, and client communication. This will show that you have the necessary experience for the Senior Property Manager role.
Showcase Your Communication Skills: Since the role requires excellent communication, provide examples of how you've successfully communicated with clients, contractors, and team members in the past. This could be through managing projects or resolving issues effectively.
How to prepare for a job interview at KFH
✨Showcase Your Qualifications
Make sure to highlight your AIRPM or MIRPM qualifications during the interview. This is crucial as KFH is specifically looking for candidates with these credentials, so be prepared to discuss how your qualifications have equipped you for the role.
✨Demonstrate Relationship-Building Skills
Since the role involves forming great relationships with clients and colleagues, come prepared with examples of how you've successfully built and maintained professional relationships in your previous roles. This will show that you understand the importance of collaboration in property management.
✨Prepare for Technical Questions
Expect questions related to property management processes, such as conducting inspections, managing budgets, and handling contractor relationships. Brush up on your knowledge of these areas and be ready to provide specific examples from your experience.
✨Emphasise Your Customer Service Approach
KFH values excellent customer service, so be sure to convey your passion for delivering high-quality service. Share anecdotes that illustrate your commitment to client satisfaction and how you've gone above and beyond in previous roles.
