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- Tasks: Help tenants find their dream homes and support landlords throughout the renting process.
- Company: Join KFH, London's largest estate agent with over 60 branches and a £10 billion portfolio.
- Benefits: Enjoy fantastic social opportunities, industry-leading training, and potential discounts.
- Why this job: Be part of a collaborative team that values new ideas and exceptional customer service.
- Qualifications: Experience in lettings or sales, with strong communication skills and a passion for customer service.
- Other info: KFH is committed to diversity and inclusion, making it a great place to grow your career.
The predicted salary is between 28800 - 43200 £ per year.
Are you self-motivated, trustworthy and reliable? Do you have experience as a lettings negotiator or in a sales position? Do you have experience in forming and developing great relationships with customers and colleagues? If so, this lettings negotiator position could be for you!
KFH offer fantastic social opportunities, industry leading training programmes and a network to learn from the best. We’re looking for an individual that can collaborate with others, share their lettings knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a lettings negotiator to bring new thinking and embrace our legacy.
As one of London’s leading property services groups we offer a range of property services including Block Management, Commercial, Residential, and Financial Services. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.
As a lettings negotiator you will play a key part in helping tenants to find the right property, working with your landlords to support them in the renting process from marketing through to negotiation, progressing a tenancy and to the final move in day. Throughout this you will be offering exceptional customer service to your applicants, landlords, and other parties. You will report to our Branch Director.
Responsibilities of a lettings negotiator include:
- Daily management of applicants
- Generate and conduct viewings in a professional manner
- Ensuring landlords are up to date on all matters
- Negotiating offers
- Collect holding deposits and tenancy monies
- Oversee tenant referencing and right to rent checks
- Oversee all legal compliance on agreed offers
- Provide high levels of customer service
At KFH we are looking for a negotiator with a proven track record in estate agency, a negotiator that offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our clients whilst achieving the right results, and enhancing our reputation. This lettings negotiator role is for someone looking for that next step in property.
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
Lettings Negotiator - Ealing employer: KFH
Contact Detail:
KFH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Negotiator - Ealing
✨Tip Number 1
Network with current and former lettings negotiators in the industry. Attend local property events or join online forums to connect with professionals who can provide insights about KFH and the lettings market in Ealing.
✨Tip Number 2
Familiarise yourself with the local property market in Ealing. Understanding the area, its rental trends, and what tenants are looking for will help you stand out during interviews and demonstrate your commitment to the role.
✨Tip Number 3
Prepare to discuss your previous experiences in customer service and sales. Be ready to share specific examples of how you've successfully built relationships with clients and resolved issues, as this is crucial for a lettings negotiator.
✨Tip Number 4
Show enthusiasm for KFH's values and mission. Research the company culture and be prepared to explain how your personal values align with theirs, especially regarding collaboration and exceptional customer service.
We think you need these skills to ace Lettings Negotiator - Ealing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a lettings negotiator or in sales. Emphasise your ability to build relationships with customers and colleagues, as this is crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your track record in estate agency. Mention specific examples of how you've successfully negotiated deals or supported clients in the past.
Highlight Your Skills: In your application, clearly outline your skills in communication, negotiation, and customer service. These are key attributes that KFH is looking for in a lettings negotiator.
Show Enthusiasm for the Company: Demonstrate your knowledge of KFH and its values in your application. Express your excitement about the opportunity to contribute to their legacy and improve their services.
How to prepare for a job interview at KFH
✨Showcase Your Customer Service Skills
As a lettings negotiator, exceptional customer service is key. Be prepared to share specific examples of how you've successfully managed client relationships in the past, highlighting your ability to listen, empathise, and resolve issues.
✨Demonstrate Your Negotiation Experience
Since negotiation is a crucial part of this role, come equipped with examples of successful negotiations you've conducted. Discuss the strategies you used and the outcomes achieved to showcase your skills in this area.
✨Research KFH and the Market
Familiarise yourself with KFH's services and their position in the market. Understanding their values and recent developments will help you tailor your responses and show genuine interest in the company during the interview.
✨Prepare Questions for Your Interviewers
Having thoughtful questions ready shows your enthusiasm for the role and helps you assess if KFH is the right fit for you. Consider asking about team dynamics, training opportunities, or how they measure success in the lettings department.
