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- Tasks: Help tenants find their dream homes and support landlords throughout the renting process.
- Company: Join KFH, London's largest estate agents with over 60 branches and a £10 billion portfolio.
- Benefits: Enjoy fantastic social opportunities, industry-leading training, and potential discounts.
- Why this job: Be part of a collaborative team that values new ideas and exceptional customer service.
- Qualifications: Experience in lettings or sales, with strong communication skills and a passion for customer service.
- Other info: KFH is committed to diversity and inclusion, making it a great place to grow your career.
The predicted salary is between 28800 - 43200 £ per year.
Are you self-motivated, trustworthy and reliable? Do you have experience as a lettings negotiator or in a sales position? Do you have experience in forming and developing great relationships with customers and colleagues? If so, this lettings negotiator position could be for you!
KFH offer fantastic social opportunities, industry leading training programmes and a network to learn from the best. We’re looking for an individual that can collaborate with others, share their lettings knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a lettings negotiator to bring new thinking and embrace our legacy.
As one of London’s leading property services groups we offer a range of property services including Block Management, Commercial, Residential, and Financial Services. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.
As a lettings negotiator you will play a key part in helping tenants to find the right property, working with your landlords to support them in the renting process from marketing through to negotiation, progressing a tenancy and to the final move in day. Throughout this you will be offering exceptional customer service to your applicants, landlords, and other parties. You will report to our Branch Director.
Responsibilities of a lettings negotiator include:
- Daily management of applicants
- Generate and conduct viewings in a professional manner
- Ensuring landlords are up to date on all matters
- Negotiating offers
- Collect holding deposits and tenancy monies
- Oversee tenant referencing and right to rent checks
- Oversee all legal compliance on agreed offers
- Provide high levels of customer service
At KFH we are looking for a negotiator with a proven track record in estate agency, a negotiator that offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our clients whilst achieving the right results, and enhancing our reputation. This lettings negotiator role is for someone looking for that next step in property.
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
Lettings Negotiator - Battersea employer: KFH
Contact Detail:
KFH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Negotiator - Battersea
✨Tip Number 1
Network with current and former lettings negotiators or estate agents. Attend local property events or join online forums to connect with professionals in the industry. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with the Battersea area and its property market. Understanding local trends, property values, and the types of tenants looking for homes will give you an edge during interviews and help you demonstrate your knowledge.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of specific examples where you've gone above and beyond for clients in previous roles. Being able to articulate these experiences will highlight your suitability for the role.
✨Tip Number 4
Research KFH's values and recent achievements. Understanding their commitment to collaboration and exceptional service will allow you to align your answers during interviews with what they are looking for in a lettings negotiator.
We think you need these skills to ace Lettings Negotiator - Battersea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a lettings negotiator or in sales. Emphasise your ability to build relationships with customers and colleagues, as this is crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property and customer service. Mention specific examples of how you've successfully negotiated deals or provided exceptional service in previous roles.
Highlight Your Skills: In your application, clearly outline your skills in communication, negotiation, and customer service. These are key attributes that KFH is looking for in a lettings negotiator.
Show Enthusiasm for the Company: Demonstrate your knowledge of KFH and its values in your application. Express your excitement about the opportunity to contribute to their legacy and improve their services.
How to prepare for a job interview at KFH
✨Showcase Your Sales Experience
Make sure to highlight any previous experience in sales or lettings during the interview. Be prepared to discuss specific examples of how you've successfully negotiated deals or built relationships with clients.
✨Demonstrate Customer Service Skills
Since exceptional customer service is key for this role, think of instances where you went above and beyond for a client. Share these stories to illustrate your commitment to providing outstanding service.
✨Research KFH and the Market
Familiarise yourself with KFH's services and their position in the London property market. Showing that you understand their business model and values will demonstrate your genuine interest in the role.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer about the company culture, training programmes, or growth opportunities. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.
