KFC is seeking a Customer Experience Insights Manager to drive understanding of what customers experience across restaurant, delivery and digital journeys. You will combine feedback, ad hoc research, complaints and operational data to build a bigger picture and shape priorities.
You’ll turn complex evidence into compelling stories for senior leaders, influence decisions and partner with Operations, Digital, Marketing and Commercial teams to turn insight into action.
CX Insights Manager: Turn Customer Data into Growth in Woking employer: KFC
KFC in the United Kingdom is an excellent employer that fosters a vibrant and inclusive work culture, where team leaders are empowered to inspire their crew and create memorable experiences for guests. With a focus on personal growth and development, employees benefit from comprehensive training programs and opportunities for advancement within the company. The dynamic environment encourages collaboration and innovation, making it a rewarding place to work for those who thrive in a fast-paced setting.
