KFC UK & I - Marketing is seeking a Customer Experience Insights Manager to unify feedback from restaurants, delivery and digital channels and translate it into strategic actions. You will diagnose why experiences occur and shape priorities that drive growth and customer satisfaction.
You'll lead both qualitative and quantitative research, connect diverse evidence, and tell compelling stories to senior leaders, guiding operational and commercial decisions across our UK & Ireland business.
CX Insights Lead: Turn Feedback into Strategy in Woking employer: KFC
KFC in the United Kingdom is an excellent employer that fosters a vibrant and inclusive work culture, where team leaders are empowered to inspire their crew and create memorable experiences for guests. With a focus on personal growth and development, employees benefit from comprehensive training programs and opportunities for advancement within the company. The dynamic environment encourages collaboration and innovation, making it a rewarding place to work for those who thrive in a fast-paced setting.
